five5ppppp

Dear Ashiqur,

Please take it as constructive feedback.

you product is good , but quality of customer support is getting poor day by day.

you need to understand that customer happiness is of paramount importance these days. we have bought a pro version. if a person is running a business, will not take this hassle or stress again and again , gradually customer will shift to other best alternative. Please be serious on your customer services for all customers, and specifically who have paid.

I have raised several queries, I felt
Either ur support team is not having right skillset

or they dont even understand your product.

You guys have standard reply for everything , there may be plugin and theme conflict. Which is not right

I dont want to name your staff. Its a constructive feedback.

I will soon post my issue also

Regards

• This reply was modified 3 years, 10 months ago by five5ppppp.

i support and made request at Trello board.

I tried paid membership pro.. it is so complex and too many limitations on sign up, login and emails communication , verification ..

I highly recommend support team to have the integration with ultimate member plugin. Its major functionality is free to use . however in paid membership pro we need to pay a lot … more than what we pay for tutor lms. is this fair that a support plugin is taking more payout than you guys where major work has been done by you guys .

Ultimate membership has more than 100k installations, so it does make sense to make it compatible with it.

I love your product, its quite good and its on its journey to become better. the above recommendation is just an input from my side to make it best.

did your issue resolved?

I am facing same issue , kindly help

did you problem solved

i am facing same issue , kindly help

Did you problem solved?

I tried theme my login , disabled tutorlms native login it didn’t work …. as I cant add new fields to the theme my login. it takes by default same fields … so its not servig the purpose

I was thinking to use ninja forms + user management ..

kindly advise

Thank you ,

you can consider this post as closed

is it safe to post here, as it will be accessible to everyone

yes found , thank you

this is very important feature , thank you for this update

much appreciated

please mark it closed

i believe support team should take a note of it. you can provide such options in pro version. it will boost ur pro sales.

Regards

this is nice advice though,

i believe support team should take a note of it. you can provide such option in pro version. it will boost ur pro sales.

Regards

can you guide me in detail how I can do that

there are certain regulations and mandatory requirements, which needs to be complied with being a multi vendor platform

such as mobile verification and email verification

I really request you to add this feature in tutor LMS.

even if it pro or in form of Add on …

as customization is not easy and safe… it can effect other areas.

skillate theme

I am truly disapponted not to see any solution here.

i saw many ppl have faced similar kind of issue, but all threads with no solution ?