flantascience

Any info on this? WooCommerce is a pretty popular plugin… I would think Redux Framework should be compatible with it.

Then again, I don’t even know what Redux Framework does… I was just told its required to run the GDPR plugin I am using.

Hmm…. those look identical, maybe I copy/pasted wrong.

DISABLED (Submit form showing):

<p class="comment-form-comment"><label for="comment">Your review&nbsp;<span class="required">*</span></label><textarea id="comment" name="comment" cols="45" rows="8" required></textarea></p><p class="form-submit"><input name="submit" type="submit" id="submit" class="submit" value="Submit" /> <input type='hidden' name='comment_post_ID' value='15222' id='comment_post_ID' />
<input type='hidden' name='comment_parent' id='comment_parent' value='0' />
</p><input type="hidden" id="_wp_unfiltered_html_comment_disabled" name="_wp_unfiltered_html_comment_disabled" value="7ec3a9349a" /><script>(function(){if(window===window.parent){document.getElementById('_wp_unfiltered_html_comment_disabled').name='_wp_unfiltered_html_comment';}})();</script>

ENABLED (Submit for hidden)

</div><p class="comment-form-comment"><label for="comment">Your review&nbsp;<span class="required">*</span></label><textarea id="comment" name="comment" cols="45" rows="8" required></textarea></p><input type="hidden" id="_wp_unfiltered_html_comment_disabled" name="_wp_unfiltered_html_comment_disabled" value="8715947402" /><script>(function(){if(window===window.parent){document.getElementById('_wp_unfiltered_html_comment_disabled').name='_wp_unfiltered_html_comment';}})();</script>

Sure – in WooCommerce, every product page has a tab for “reviews”. If you click that tab, there are fields for you to leave 1-5 stars and write up a review. The “Submit” button is missing from that form. It specifically goes away when I enabled the Redux Framework plugin.

It may be a more broad problem… perhaps the plugin is disabling commenting of all kinds?

Because it seems like the button “converts” into this code which mentions disabling comments:

REDUX ENABLED:

<p class="comment-form-comment"><label for="comment">Your review&nbsp;<span class="required">*</span></label><textarea id="comment" name="comment" cols="45" rows="8" required></textarea></p><p class="form-submit"><input name="submit" type="submit" id="submit" class="submit" value="Submit" /> <input type='hidden' name='comment_post_ID' value='15222' id='comment_post_ID' />
<input type='hidden' name='comment_parent' id='comment_parent' value='0' />
</p><input type="hidden" id="_wp_unfiltered_html_comment_disabled" name="_wp_unfiltered_html_comment_disabled" value="7ec3a9349a" /><script>(function(){if(window===window.parent){document.getElementById('_wp_unfiltered_html_comment_disabled').name='_wp_unfiltered_html_comment';}})();</script>

REDUX DISABLED

<p class="comment-form-comment"><label for="comment">Your review&nbsp;<span class="required">*</span></label><textarea id="comment" name="comment" cols="45" rows="8" required></textarea></p><p class="form-submit"><input name="submit" type="submit" id="submit" class="submit" value="Submit" /> <input type='hidden' name='comment_post_ID' value='15222' id='comment_post_ID' />
<input type='hidden' name='comment_parent' id='comment_parent' value='0' />
</p><input type="hidden" id="_wp_unfiltered_html_comment_disabled" name="_wp_unfiltered_html_comment_disabled" value="7ec3a9349a" /><script>(function(){if(window===window.parent){document.getElementById('_wp_unfiltered_html_comment_disabled').name='_wp_unfiltered_html_comment';}})();</script>

OK – so better way to pose the question:

Why does enabling the Redux Framework plugin result in the button being hidden to Submit Reviews on WooCommerce products?

Anyone working on this?

Sucuri?

I did the following steps:

1) Manually fix the wp-config to removed hacked code
2) Disabled all plugins to see if issue was caused by a specific plugin
3) WordFence scan to find files which didn’t belong there (and delete them)
4) Re-installed all WordPress core files, overwriting originals
5) Re-installed the theme files, over-writing all the originals

After step #5, everything looked ok again.

I also have the Mobile Menu set to “Hover Intent” and I’m getting the same result.

Thank you! That fixed the mobile menu issue. THANKS!!

For the desktop hovering effect, I’m still having a problem.

My current setting under Appearence -> Menus -> Max Mega Menu Settings is:

PRIMARY NAVIGATION
Enabled: YES
Event: Hover Intent
Effect: Fade Up / Fast
Effect (mobile): None / Fast
Theme: Default

MOBILE MENU
Enable: YES
Event: Click
Effect: Fade Up / Medium
Effect (mobile): None / Fast
Theme: Default

Here’s how I resolved it…. I downloaded v4.0 of their plugin and installed it. Then updated the wp_options field in my database for the acf version to 4.0. Then I updated the plugin to the latest version. It opened a box saying “must update the database”. Once I updated the database, all the fields came back.

I’m not exactly sure what you’re describing….
But the site works fine but all the fields are not appearing in the WP dashboard. Not familiar with the code 5 tables you are describing. I am trying not to update/save anything for fear of crashing my whole site. But this really sucks. This site is 2 years old and has all this data and content from hundreds of kids and I fear its all just going to get wiped away any moment. Really disappointed in this.

Customer got their email notification.

I see in the WP Email Log in the Dashboard that the email did register as having been sent. But none of us received it (there are 3 recipients) and its not shown at all in the Mailgun log. So there wasn’t an error for it… somehow it just “disappeared” between WordPress registering it as being sent and Mailgun getting triggered to send it.

Today I went in to WooCommerce and manually had it re-send the email notification and it sent fine. Really strange.

Mailgun for WordPress plugin was version 1.5.13.1. I just updated this to 1.6
The message that failed to send was a WooCommerce notification. We’re running WooCommerce 3.4.5.
There’s nothing in the WordPress or server logs regarding an error or warning about this.

That should read “REdirect error” not “direct error”

Still no luck – any other ideas?

When you say “source image” do you mean the YouTube video? like this?

<a class="popup button brown-button" href="https://www.youtube.com/watch?v=bzLOULYXvHM&rel=0" rel="wp-video-lightbox" width="100%">Watch the Video</a>