flaxandtwine

Sorry – just coming fully up to speed now. I got the Theme Pack add-on for free when I installed it – do you charge for it now? I can’t seem to find a place to update to the latest version.

I just saw the last post above from Danny. My wordpress site says there is no update. When I Activate the plug in, even after updating all other plugins, it still breaks my site.

Will I loose my box design and info if I remove and reinstall?

Greg, Here is the word back from my host:

please let the plugin developer know that with our type of platform at WPEngine we do not have a php.ini file to edit, but instead we make changes and updates for php memory_limit within the wp-config.php (thats the file that has all the configurations for your WordPress site).

I have updated the php memory limit to 128mb and you and the developer can see this information from within that file wp-config.php.

+ I have reinstalled statistics post memory limit change. I still get a bad gateway response.

Thanks Anne

Here is what I was asked by my host provider:
The memory limit could be changed in the wp-config.php file, or they could be talking about a setting deeper on the server. Can they confirm where this setting would be for them, as certain things pull their memory limits from certain places.

Can you clarify for me?
Thanks, Anne

I can go to the Optimization, Settings and Manual pages just fine. I cannot go to any of the others.

Greg, I am very confused about what your asking. When I click on any page of the Statistics plugin, it doesnt matter which one, I get a 502 Bad Gateway page. When I go to the PHP error log, I get what I wrote above. Are you talking about a settings and optimization page for the Statistics Plugin?

Where do I find the memory limit or the “php.ini”? I don’t know what that is. . . .

I found the error message in the PHP log. I found the link for that log in my General Settings page.

I received the error message. I’m not sure if there is private stuff, client number, specific site point reference, etc that I shouldn’t post here. Error message says unable to parse url in . . .wp-content/plugins/wp-statistics/includes/log/log.php on line 259.

Thanks Greg. I don’t know where to find my PHP Error Log.