Felix Arntz

Thank you for the report, and first of all, apologies that it took me so long to reply, I hadn’t seen your post before.

I reviewed your page and most likely there’s another plugin or theme active on the site that prevents the scroll offset from being applied. Specifically, I am noticing that when you click on one of the anchor links (like “Directions”), it doesn’t actually update the URL to include the anchor, which is most likely causing the problem. I’m not sure which plugin or theme on your site this comes from, but it’s unexpected behavior.

I would recommend temporarily disabling the plugins on your site to identify the source of the issue.

Thank you for raising this ticket. I just added a note to our tracking issue where I’m working on a fix for the drop-in compatibility issues: https://github.com/WordPress/performance/issues/630

We aim to get this solved for the upcoming release.

@westonruter Are there any odd-looking URL values in your Analytics top pages when checking your Analytics data? Maybe we are missing a scenario there and need more “forgiving” logic.

Thanks for the feedback, and apologies for the long delay here. This has been a known problem related to the AMP plugin compatibility which I have just addressed (see https://github.com/felixarntz/wp-gdpr-cookie-notice/issues/12). A new version of the plugin will be released shortly.

Please let me know if the problem persists after the coming update.

Hello there, and thanks for the request. The plugin submits a nonce in the wp_gdpr_cookie_notice_nonce field.

Does the cache potentially block the request that is submitted when clicking the OK button? Since the cookie banner is implemented on the server-side, there indeed can be issues with certain caching configurations, but if the cookie notice still appears as expected as in your case, it is likely another problem.

Hallo, danke für das Feedback, und sorry für die sp?te Antwort. Benutzt die Website AMP? Da gab es einen Bug (siehe https://github.com/felixarntz/wp-gdpr-cookie-notice/issues/12), den ich gerade gefixt habe. Ich werde in Kürze eine neue Version ver?ffentlichen.

Falls das Problem weiterhin besteht, bitte nochmal melden. übergangsweise sollte das Deaktivieren der Checkbox bei den “Integrationen” weiterhelfen.

Thanks for the report! This was a known issue which I have just fixed (see https://github.com/felixarntz/wp-gdpr-cookie-notice/issues/12). A new version will be released shortly.

@milindmore22 Apologies for the delay. I just added support in the plugin (https://github.com/felixarntz/wp-gdpr-cookie-notice/issues/14) and will release a new version shortly.

Hi @jlott33,

thanks for flagging this problem. I’ve noticed this on my end too occasionally. I haven’t been able to resolve the issue yet, but what you should be able to do for now in order to still use this plugin is the following:

1. Open the Customizer.
2. Go to Cookie Notice > Integrations.
3. Uncheck the box that says “Block users from logging in to the backend?”

This setting is supposed to ask users to accept cookies before allowing login cookies, but there must be some bug with it. I’ll continue to research that, but by disabling the setting you should be able to use the plugin without further problems.

Thank you for reminding me of what’s long overdue @hommealone! I’ve opened a thread: https://www.ads-software.com/support/topic/request-for-maintenance/

You can follow along the Trac ticket where this issue has been reported too. It may very well be an issue with the theme you’re using (image overflow should be prevented with CSS rules such as max-width: 100%; height: auto) – please chime in if you have more details to share.

@mddsharp It is, but note that it only makes sense for you if parts of your site are still not using AMP. If your site is AMP-first, this wouldn’t be necessary as AMP lazy-loads already by default.

However, long story short, it is compatible and shouldn’t hurt to have it.

Hi, this message appears because that image likely doesn’t have width and height attributes specified. Providing these attributes allows for a better user experience and performance on your site as the layout of your page will be clear from the initial HTML load, even before the image is loaded.

It’s recommended to add these attributes to every image. Unfortunately this is something the plugin cannot do itself, because it wouldn’t know the dimensions of the image. In most cases, WordPress does that automatically, but maybe your theme or another plugin is including an image without dimensions which is causing this.

Hi, thanks for the report. Which browser, and which version of it are you using? Do you see any errors in the console of your browser’s developer tools?

Thanks for the report. Can you provide me with some more context? Which browser, and which version of it are you using? Do you see any JavaScript errors or warnings in the console of your browser’s developer tools?

When I visit your site, it looks like you’re not actually using this plugin. May it be that you’re using a different lazy-loading plugin?

• This reply was modified 4 years, 11 months ago by Felix Arntz.