Florian Ziegler

And I assume you checked your SPAM folder and you made sure that the collection author’s email address is correct? The author’s address is where the email notification is sent after the client has approved their collection.

Cheers
Florian

Hi @manasieril,

please have a look at the following FAQ regarding picu emails.

Please let us know, if this helped you resolve your issues.

Cheers
Florian

Hi Ado,

I just also replied to your request via email.

My suggestion would be to try to set GD as the default image processor described in our blog post about common upload issues.

Please let us know, if that works for you.

Cheers
Florian

• This reply was modified 1 year, 7 months ago by Florian Ziegler.

Hi @memoryshotkskphotography,

please have a look at our faqs regarding this topic.

If you are still experiencing issues, please send your debug info (found under “picu > Settings > Debug Info” to [email protected].

Cheers
Florian

@amandasbcs ?? I just sent you an email with the details!

@amandasbcs awesome! ??

Hi @joeclarkx,

sorry to hear you are having issues using picu.

In your WordPress Admin please go to “picu > Settings > Debug Info”, copy the contents of this page and send it to [email protected]. Also can you send us a link to a collection where this is happening?

Cheers
Florian

If someone could review and approve the existing translations for #hu_HU that would be awesome!???</img>

Hi @syky02,

there is no direct theme integration with picu. We mention this in the plugin description of picu:

picu uses its own,?independent design?for proofing collections, instead of the theme’s templates. This ensures a consistent, user-friendly and easy to understand workflow for your clients and prevents a lot of compatibility issues between themes and plugins. Customization and branding options are available with our Pro modules.

I hope this answers your questions.

Cheers
Florian

Hi @eikev,

Thanks for getting back to us via email.

I am closing this thread, as we found out that another plugin was causing an error, which led to picu not being able to load the images into the collection.

Cheers
Florian

Hi @eikev,

in your WordPress Admin, please go to “picu > Settings > Debug Info” and send the contents of this page to [email protected].

If you have access to the PHP error log, please send a copy of all errors logged when accessing the collection. That would be most helpful.

Cheers
Florian

Hi @gustavoglez,

please go to “picu > Settings > Debug Info” and send the contents of this page to [email protected]. That might help us to figure out what is causing the issue.

Thanks!

Florian

Hi @gustavoglez,

this feature was removed, because with multi collections (which have multiple recipients) there is not one email address to reply to after approval, but potentially multiple addresses. (The email is only sent after the last recipient has approved the collection.)

That being said, I have created a snippet, which will restore to the old behavior (for single recipient collections only).

I hope this helps!

Cheers
Florian

Hi @gustavoglez,

yes, sorry for that.

We just released picu 1.7.1, which should resolve this issue.

Please update picu to the latest version.

Let us know if you are still experiencing any issues after that.

Cheers
Florian

Hi Walter,

We do not include any CSS with the shortcode, so it will display in the way your theme displays an unordered list.

• If you want to style it differently you could use the Customizer to add “Additional CSS”.
• If you need to change the HTML output, you can use our picu_collection_list filter. (Check out a usage example on our website.)

* * *

picu galleries will not show up in your website’s internal search results, because they are not intended to be public. We deliberately exclude them from search results.

• If you want to include them, you can use our picu_cpt_collection_args filter to change that. Here’s how to use that filter. You want to set exclude_from_search to false.

One caveat: While testing this I found a bug, which will prevent the search results from loading correctly. I already fixed it and it will be part of the upcoming 1.7.0 release of picu.

I hope this is helpful.

Cheers
Florian