Florian Ziegler

Hi Marek,

There is no archive, because picu collections are not meant to be public. (Obviously every use case is different, but that is how we intended it, if that makes sense.)

There is, however, a shortcode to display a list of collections.

We also have two blog posts up on our website that discuss how to integrate picu into a client area. Please have a look:

• Create a client area & display a list of collections
• Extending the WooCommerce account page with a list of collections

I hope this is helpful.

Cheers
Florian

Hi Marek!

You can set a password before publishing/sending a collection in the collection status box on the right.

Once the collection is sent, you can’t make any changes*. This is intentional. (You can always re-open the collection, make edits, eg. set a password, and then send it again.)

*There is a way however: Clicking on “Quick Edit”, when hovering over a collection on the collection overview screen, you can set a password, even if the collection status is “sent”.

I hope this is helpful.

Cheers
Florian

Hi @decka,

please have a look at the capability vs. roles table.

If you want to allow the editor user role to access picu, you can return the ‘edit_pages’ or the ‘publish_pages’ capability, for the author role, you could return ‘edit_posts’, etc.

By using a plugin like Members you can also create a new capability (eg. “use_picu”) and assign that one to an existing user role. You would then have to pass that new capability to our picu_capability filter.

I hope that makes sense!

Cheers
Florian

Hi!

This is possible with our Brand & Customize Pro module. With it you can set a custom thank you message and/or set a custom redirect – among many other things. (This is the conventient way.)

There is also a filter that you can use: picu_redirect. Just pass along the URL you want to redirect to:

add_filter( 'picu_redirect', function() {
    return 'https://domain.tld/thank-you';
} );

Cheers
Florian

Hi Moris!

There is no built-in client area in picu (yet), but we have written two blog posts on how to create one yourself. It requires some technical knowledge, but it should get you going:

– Create a client area & display a list of collections (No other plugins are required with this one.)
– Extending the WooCommerce account page with a list of collections (This obviously requires WooCommerce, but integrates nicely with their existing “My Account” page.)

I hope that is helpful!

Cheers
Florian

Hi @hypelifemedia,

we sent a couple of emails replying to your original request. Not sure if they got lost, so I will quickly summarize below:

• Your debug data looks fine.
• Unfortunately we can’t test your theme and one of the plugins, both of which are not freely available.
• Follow this guide to clear any incompatibilities and let us know what you find.

Please let us know if you still need any assistance.

Cheers
Florian

@duongcuong96 ??

Hey @duongcuong96,

I don’t think universally extending the timeout for all http requests is a good solution here.

Maybe you can implement your own filter with the next release, so that we can use that to extend the timeout concerning only your plugin?

Cheers
Florian

Hi!

There might be a compatibility issue with your theme or another plugin.

In your WordPress Admin, please go to ?picu > Settings > Debug Info“ and send the contents of this page to [email protected].

Also, if you have access to your PHP error log, can you send along the error messages at the time you are trying to save or send the collection?

Cheers
Florian

Thanks Moris!

Some info about the resolution of this issue:

– After deactivating the assets cleanup plugin everything now works.

Optimization or caching plugins usually offer a way to exclude certain post types (such as our picu collections) or URLs in general.

To everyone having similar issues: Make sure to exclude picu collections from such optimizations, especially in regards to combining or minifying JS.

Cheers
Florian

Hi @morismoreno!

In your WordPress Admin, please go to “picu > Settings > Debug Info” and send the contents of this page to [email protected].

Also, if you can provide a link to a collection were this is happening, that would be helpful as well.

Cheers
Florian

Hi Matt!

(I think I just answered your follow-up email…?)

Having a cover image is not possible right now, but something we are actually working on at the moment. We are in the process of improving picu emails, which are send to the client (and also the notifications you as a photographer receive).

Opening the collection info by default is not possible if you use email as your sharing option. (But it is actually a great idea!)

If you choose the manual sharing option, you can add #collection-info to the end of the collection URL, eg. yourdomain.com/collections/a3a70/#collection-info. That way your client will see the info panel when opening the collection.

Cheers
Florian

PS: Please note that discussing Pro features is usually not allowed here, so if you have further questions about that, please send an email to [email protected].

Glad I could be of help – and thanks for posting the follow-up!

Thanks for testing!

It seems to be a general issue with your WordPress installation.

We have a guide on our website that we usually send to users to troubleshoot plugin incompatibilities, but you can use the guide to do some general testing as well.

In your case, after enabling troubleshooting mode, immediately check if the password protected page you created earlier now works. If so, continue testing, activating plugins one by one, until the issue occurs. Then you know which plugin is responsible for the issue.

Please let us know what you find out.

Cheers
Florian

Hi @adrienm!

I can see the issue, it is happening for me as well.

picu uses WordPress’ password protection functionality. As such, please test something for me:

Create a regular page (in your WordPress Admin go to “Pages > Add New”) and give it a password. (If you are using Gutenberg you will find that option in the settings bar on the right, under “Page > Visibility”, click on “Public”, then select “Password protected” and enter a password.)

Can you access that page when entering your password – or is it just reloading as well?

Cheers
Florian