fmueller

Many thanks to both of you! Much appreciated. I found the offending line in header.php and got rid of it. This seems to have solved the problem for now.

I’ll have a look into creating a child theme tomorrow. Thanks for the associated links. It’s getting late here in NZ and I am off to bed for now ??

@ Ahir – many thanks, that script looks indeed suspicious, and was certainly not created by me. Could you point me to the file of the web site that I have to edit in order to remove it? It is not in sidebar.php. Where is it???

@ Madhusudan – many thanks to you as well. As it is, I had the site running for easily 5-6 years, and this has never been a problem. However, since it has now become one, your suggestion of creating a child theme instead of just altering the default theme without changing the name might be worth following up. Unfortunately I have no experience with child themes – in fact, I never heard the term before you brought it up. Could you point me towards a good source to read up on this issue?

I backed up the whole site as well as the database after the problem occurred, but before I upgraded to 2.9.2. From that backup I put the site back on the server via ftp.

I have another backup of the site (from before the problem), but unfortunately that does not include the database.

I don’t know how to check the database. My experience with SQL databases is limited to making backups of my WP sites. I have never needed to restore one from backup until now.

The https://www.brasch-group.com website uses the default (Kubrick) theme.

Not sure how to proceed, but grateful for further suggestions!

I am not using any plugins – none, zero, zip, zilch, nada. No plugins whatsoever. Not a single one!

I just realized I didn’t express myself clearly in my initial posting. The problem did not occur due to an WP upgrade. When the site suddenly stopped working, it was running 2.6.5., and I had not performed any work on it for several weeks.

Only after the site stopped working, I upgraded WP to 2.9.2 in an attempt to fix the problem. Unfortunately that did not help.

Also, 1&1 has responded that “there is no reported issue with the server under this account”. The further point out that the other sites, which I am running under the same hosting account are working flawlessly.

Getting kinda desperate here ??

Many thanks for your quick response! Unfortunately despite following your advice, the site is still not working.

1. Re-upload WP 2.6.5

DONE!

2. FTP into your site (or use whatever file management application your host provides) and rename your current theme’s folder in wp-content/theme.

DONE!

3. Reset the plugins folder by FTP or phpMyAdmin

DONE!

4. Confirm that the site is up & running.

Still not working!

I had no plugins installed. The only content of the wp-content/plugin folder were Akismet and hello.php

I have also emailed my hosting provider (1&1) to see if they can help.

Any other suggestions?

With the help of Felix Turner, the man behind Simpleviewer, I was finally able to resolve my problem. In a nutshell, Simpleviewer Pro v2 is currently (Feb 2010) incompatible with the WordPress NextGen Plugin. However, the problem I had with the odd positioning of galleries on a page could be fixed by disabling caption and title, which I did not need nor want. This can be done by editing the file simpleviewer.php, which can be found under:

/wp-content/plugins/nextgen-flashviewer/xml/

Right at the beginning of the file simpleviewer.php is the tag <simpleviewerGallery>. You can use that tag to set all the SimpleViewer config options found here:

https://www.simpleviewer.net/simpleviewer/pro/support/pro_options.html

For details see this thread:

https://www.simpleviewer.net/forum/viewtopic.php?pid=25112#p25112

I set it to:

<simpleviewerGallery titlePosition=”NONE” captionPosition=”NONE”>

Greetings

Frank

Thanks – that works like a charm!

Just for the record, I reformatted all images in that gallery to 450px X 280px; that is exactly the size in which they are displayed. I was sure that would fix the issue, but it does not – FF 3.0.8 still makes the image larger and then crops the bottom right corner off. A mystery to me!

Frank

Hi bee dudler,

I don’t mind at all – to the contrary, many thanks for taking the trouble to do this! I am also using Windows XP, and have installed SP3 just a few days ago. Identical operating system, browser version, and flash version – and the site looks perfect for you but not for me. It’s a mystery to me! I think what I’ll do it re-size the images for the front page slide show so I can be 100% sure to avoid this vexing issue in this critical location. I won’t worry about the other slide shows on the site, since the issue is less obvious there and the images are initially in gallery view. Few people will ever switch to slide show view there.

Viele Gruesse nach Deutschland von einem Deutschen in Ohio. Bee dudler = Imker? Mein Vater is Imker in Deutschland:

https://www.fmueller.com/wp-content/gallery/germany/dieter-mit-bienen-rescan.jpg

Hi Alex,

Many thanks for your response. I am using the latest version of FF (3.0.8.) and the latest version of Adobe Flash Player (10.0.22.87). In FF 3.0.8 the front page looks like this:

https://www.fmueller.com/images/cropping-problem-ff.jpg

In IE, Opera, and older versions of FF the front page looks like this:

https://www.fmueller.com/images/cropping-problem-ie.jpg

If it was for the front page only, I could simply re-size the images to the display size and be done with it, but I have about 60 galleries on fmueller.com, and more on other sites I am running. Maybe I am making more out of this problem then it is, since it affects only users of the latest version of FF, and even there the gallery view is still ok. However, the slideshow view is horrible in FF 3.0.8, and I have always aimed for the site to look best in FF. Even if you can’t help, can you suggest anything I could do or anybody I could contact?

Also, I always thought the parameter ‘stretch image’ under gallery/options/slideshow should control if the image is downsized to fit the slideshow in slideshow view. However, if I set this parameter to true, false, fit, or none makes no difference to the appearance of my slideshows in either browser. Do you have any idea why that is? Maybe there is something wrong with my site after all?

Many thanks

Frank

After some further investigation, the issue appears to be a compatibility issue between NextGen Gallery and FF 3.0.8. I just fired up my old computer which sits around unused and still has FF 3.0.1 installed. The site displays perfectly on that machine. Hoping for Alex Rabe to respond ??

If you do Alex, NextGen is a super plugin, and I have been using it for years! Hope you can get it to work with the new FF!

To give some further detail, the images I am using for the front page slide show are 490px X 300px. Images I use for slide shows on other pages are mostly 800px X 533px. The display size is 450px X 280px. I have set this latter size as ‘default size’ under gallery/options/slideshow as well as in the tag used for the slideshow:

[slideshow=2,450,280]

As far as I know, the re-sizing for the slide show should be controlled by a parameter ‘stretch image’ under gallery/options/slideshow. This parameter can be set to true, false, fit, and none. So far I had it set to ‘true’, but I just tried out all four values, and it has no effect on the look of the slide show in either FF or IE.

Many thanks

Frank

I just fired up my old computer which sits around unused and still has FF 3.0.1 installed. The site displays perfectly on that machine. So the issue is clearly with FF 3.0.8. I’ll make the plugin author aware of it and see what can be done.

Greetings

Frank

I should also say that until recently the site with the images in question and the slideshow created by the NextGen plugin looked just like I wanted it to look in FF. The problem has only recently arisen, and I think the only variable is a new version of FF I am using.

Yes, NextGen is creating a slide show (or gallery) from a folder containing a number of static jpg images. Its a very popular plugin, and highly customizable. The images I am using for the front page slide show are 490px X 300px. Images I use for slide shows on other pages are mostly 800px X 533px. The display size is 450px X 280px. I have set this latter size as ‘default size’ under gallery/options/slideshow as well as in the tag used for the slideshow:

[slideshow=2,450,280]

As far as I know, the re-sizing for the slide show should be controlled by a parameter ‘stretch image’ under gallery/options/slideshow. This parameter can be set to true, false, fit, and none. So far I had it set to ‘true’, but I just tried out all four values, and it has no effect on the look of the slide show in either FF or IE.

Contacting the plugin author might be a good idea!

Many thanks

Frank