fonzifuzz

Thanks Lap

It confirms this in the log: ‘WooCommerce Checkout > Successfully subscribed 60****@op***.com’

Did the checkout process only ask you to subscribe once? I’m wondering if there is a duplicate form somewhere in the process, and one isn’t working? I had someone tick ‘yes’ for subscribing recently but they weren’t added to the mailing list. I haven’t changed any settings since that happened.

Hi,

The form is on the check-out page so I have reopened a test product so the form can be tested.

Test product link

I don’t know another way to provide the link to the checkout – if there is, please let me know!

Hi,

It was already set to ‘logging everything’ when I submitted my previous post. Did I post the wrong information?

Hi @isingh

Thanks for asking this because no it didn’t!

I’m not a developer so I find some of the techie stuff a bit daunting

They have advised that I start a new thread though, so that’s what I’ll do.

Hi,

It’s Link

New customers aren’t being added to the subscriber list after purchase, when they check the ‘subscribe me etc’ box

Does that mean the subscribed details will only be updated if they are changed, or does it add the same customer multiple times to the list?

Sorry for this very basic question!

I’m not sure how I can share a link to show you what you mean- do you want a screenshot of the page?

I have now found the ‘logging’ section and changed it to say ‘everything’. There were no relevant errors showing up in the debug log.