Forms Integrations Support

Hello?@splazk,

It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Have a wonderful day!

Best Regards,
Forms Integrations Team.

Hello @splazk,

Thank you for contacting us.

We’ve resolved the issue in our latest version. Please update to the newest versions of Zoho CRM and Contact Form 7 pro, and give it a try. If you encounter any issues after the update, feel free to reach out to us.

Best regards,
Forms Integrations Team.

Hello @mirkogm3

It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Have a wonderful day!

Best Regards,
Forms Integrations Team.

Hello @mirkogm3

You mentioned you’re using the free version of the CF7 to Zoho CRM plugin, it doesn’t support the functionality you need. To resolve this issue, you’ll need the pro version. The pro version includes an “Upsert Records” option, where you can disable the update feature and ensure that new leads are created instead of modifying existing ones.

Best Regards,
Forms Integrations Team.

It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Have a wonderful day!

It’s been a while since we heard from you, so we assume your issue has been fixed. We’re planning to close this topic now. Remember, you can always reopen it if you have more questions or concerns

It’s been a while since we heard from you, so we assume your issue has been fixed. We’re planning to close this topic now. Remember, you can always reopen it if you have more questions or concerns

Hello @smdstudios,

To address the issue of an empty Layout dropdown, we recommend deleting the plugin, reinstalling it, and then creating the integration again. This should help resolve the problem you’re experiencing. If you encounter any further issues or have additional questions, please feel free to reach out for further assistance.

If you’re using the pro version and encountering issues with connecting Gravity Forms (GF) to your Zoho CRM account, we recommend checking the license status. Ensure that the license is connected; if it’s disconnected, please connect it and then reattempt the connection. This should address the issue you’re facing. If you continue to experience difficulties, feel free to reach out for further assistance.

It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Have a wonderful day!

Hello @nazlyrazack

Indeed, acquiring the pro plugin will resolve your issue. It ensures that all leads will create new records rather than updating existing ones, aligning with your specific requirements.
Note: You make sure that the “Do not allow duplicate values” of the email field in your Zoho CRM is disabled.

Best Regards,
Forms Integrations Team.

Hello @vitugan,

We have checked that everything is working fine on our side. We believe that the problem is caused by Zoho.

Thank you,
Forms Integrations Team.

Thank you for reaching out with your concern. We have thoroughly reviewed the issue after your report and can confirm that the plugin is functioning as expected on our end. To verify this, please check the following link: Link to Plugin Functionality

To better assist you, we kindly request that you share a screen recording of the issue you’ve encountered. This will help us pinpoint the problem and provide a more accurate solution. We appreciate your understanding and cooperation as we work together to resolve this matter. Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.

Thank you for reaching out with your concern. We have thoroughly reviewed the issue after your report and can confirm that the plugin is functioning as expected on our end. To verify this, please check the following link: Link to Plugin Functionality

To better assist you, we kindly request that you share a screen recording of the issue you’ve encountered. This will help us pinpoint the problem and provide a more accurate solution. We appreciate your understanding and cooperation as we work together to resolve this matter. Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.

Hello @gchintapatra

This Plugin Primarily focuses on sending form data to Zoho CRM. It does not have built-in features for redirecting users to specific website pages or external links after form submission.

To achieve a redirection after form submission, you can use Elementor’s built-in functionality for “Actions After Submit.” For more detailed instructions and options, you can refer to the Elementor documentation on actions after submit: https://elementor.com/help/actions-after-submit/

Thank you,
Forms Integrations Team.