Eivin Landa

Hi @idacka97,

For any booking related questions, which is a PRO feature, we recommend that you create a ticket on https://bringfraktguiden.freshdesk.com/support/home
We’re able to help you much quicker there.

Regarding the issue you’re reporting it appears that you’re attempting to book an order that doesn’t have a bring service on the shipping item. Could you confirm that the shipping item on the order is using one of the bring services?

Hei Cesilie,

Det er vanskelig ? si om konfigurasjonen din er feil uten ? se innstillingene. Kan du forklare hva som ikke fungerer og eventuelt hva du har fors?kt for ? l?se problemet?

• This reply was modified 2 years, 3 months ago by Eivin Landa.

Hei @phoenixy,

Generelt sett s? svarer vi p? epost, men vi foretrekker ? bruke dette forumet eller https://bringfraktguiden.freshdesk.com/support/home. Jeg har ikke sett noen epost i innboksen med dette sp?rsm?let dessverre.

N?r det gjelder om vi st?tter vipps s? er svaret: sanynligvis ja.
Det beste er om du tester selv og eventuelt rapporterer feil om du opplever det. Vi kan ikke garantere at alle betalingsl?sninger fungerer, men det er i tilfelle dersom de ikke st?tter fraktutregning i WooCommerce.

Jeg ser at WooCommerce regner ut handlekurven (inkludert shipping) p? gutenberg sider. Antagelig er dette pga woocommerce-blokker som trenger parametere fra handlekurven.

Vi kan ikke gj?re s? mye med det, men jeg kan endre pluginen slik at den ikke pr?ver ? pakke handlekurven hvis det er en admin-side (back end).

I mellomtiden kan du fors?ke ? endre “Maksimalt produktantall” under WooCommerce → Bring innstillinger → Fallback alternativer. Hvis antallet produkter i handlekurven g?r over dette antallet s? vil ikke pluginen fors?ke ? pakke varene.

Jeg skal unders?ke

The DNS change does not affect the plugin.

Hei Thomas,

Her er et eksempel p? vektfilter for pris:
https://gist.github.com/forsvunnet/61265563a1cabaad6502b349988e8540

Hei, ved booking relaterte sp?rsm?l s? er det bedre ? bruke PRO support tjenesten v?r p? https://bringfraktguiden.freshdesk.com/

Det har du gjort allerede s? jeg markerer denne som l?st her.

Pose p? d?ren kommer i neste versjon av pluginen

Hei,

Dette h?res ut som en bug i pluginen. Jeg skal unders?ke og komme tilbake til deg.

Hi Jo,

This is probably the same problem as you mentioned in the other thread, https://www.ads-software.com/support/topic/how-to-set-mva-correct-for-bring/, which I answered just now. I’ll set this as resolved, but feel free to open it again if you think this require a different answer.

One thing to note is that some payment providers do not work nicely with the cache that WooCommerce use for shipping rates so sometimes it might be a solution to disable that cache. You can do so by going to WooCommerce → Settings → Shipping → Shipping options and make sure “Enable debug mode” is checked

Hi Jo,

Our plugin uses the price without VAT from the bring API so you need to ensure that you have the correct VAT settings for shipping in WooCommerce.

Normally for Norwegian VAT you would create a 25% tax rate and in the tax options you specify this rate for the shipping tax. More on how to do that here: https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/#shipping-tax-class

We chose to use PHP8 as the supported version because that is the version we use on all our current projects. PHP7.4 itself is scheduled to have active support only until november this year and beyond that it will only get security fixes.
If you’re not ready to update to PHP 8.0 yet then you can choose either to remain on version 1.8.4 of our plugin or you can test and verify that the plugin works with your php version and install it manually. For the development and testing we do of the plugin we will only support PHP8.0 and newer going forward.

Please note that the biggest difference between version 1.8.4 and 1.8.5 is that version 1.8.5 has support for PHP8.x

Are you looking to disable pakke i postkassen if the cart contains certain products?

Hei,

Vi jobber fremdeles med vedlikehold og forbedringer. Det er flere som rapporterer problemer med Klarna. Det er ikke et problem med Bring Fraktguiden. Vi ser samme problem dersom fraktsonen er begrenset med postnummer, feks 0000…9999, og andre fraktmetoder.
Vi har f?tt tilbakemeldinger om at ? aktivere debug modus (WooCommerce → Settings → Shipping → Shipping option) l?ser problemet i enkelte tilfeller.