• Resolved vikasbobi

    (@vikasbobi)


    Hi dear,
    I don’t know whats the problem but SEO score & recommendations are missing at admin panel of my new site https://prnt.sc/scnc2a and in old site https://curryhousespb.ru/ https://prnt.sc/scnds7 also. At old site situation is more critical as panel shows that there is no title & no description, when they r written long back with blank status bar https://prnt.sc/scnf58.

    Pls explain what’s wrong? Is it a upgrade problem? & we need just to wait as don’t want to move back to any other seo plugin like yoast.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @vikasbobi

    Thank you for contacting the support, and sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Thread Starter vikasbobi

    (@vikasbobi)

    Hi
    As no new plugin was instaled but few plugins, wordpress & elemetors were updated so before checking plugin conflict, decided to just disable the script (suggested by support) https://prnt.sc/sd391d to move rankmath from side panel to main window – the script is https://prnt.sc/sd2mnp & look what happened? now rankmath is on side bar & working perfectly https://prnt.sc/sd39p5.
    Pls suggest the proper script without conflicting to move rankmath from side bar to main window panel.

    Thanks

    Plugin Author Rank Math

    (@rankmath)

    Hello @vikasbobi

    Ah. Sorry for the confusion.

    Yes, that filter is not working.

    We will be releasing an update soon that shall fix the issue.

    We will inform you here once that is released.

    Thank you.

    Thread Starter vikasbobi

    (@vikasbobi)

    Ok thanks, will wait for ur update.

    Plugin Author Rank Math

    (@rankmath)

    Hello @vikasbobi

    Thank you for your patience. We sincerely appreciate that.

    We have released a Beta update that should fix the issue. Please follow these steps to update to the latest version and have the issue fixed:
    https://i.rankmath.com/TP6Xjk
    0. Take a complete backup of your site
    1. Go to Rank Math > Status & Tools > Version Control
    2. Enable the Beta Tester Option from Beta Opt-in Box
    4. Go to the Dashboard > Updates and update Rank Math to the latest beta version

    Hope that helps. If there’s anything, please let us know. We are here to assist.

    Take care!

    Thread Starter vikasbobi

    (@vikasbobi)

    Hi dear,
    Thanks it helped just explain I have to dissable beta opt afterwards or it should be activated forever.

    Plugin Author Rank Math

    (@rankmath)

    Hello @vikasbobi

    You can disable if you want. There is no need to update to the Beta version on a live site unless there’s some critical error fixed in that.

    Most of the users are good with the live versions.

    Hope that helps. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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