Freddie Jacobs

@guilhermehts Thankd for contacting us, Please explain your scenario a little more.
What I understand is that you want to show splitted (child) orerds only in admin panel and want to hide these orders from My Accont page (User Side), please correct me if I didn’t understand completely.

Thanks

@grg26450 WP Docs plugin is using the latest version of bootstrap and there is a class in your theme as .col-1 which is conflicting. Please use the given code somewhere in the stylesheet. Let us know if it resolves your issue.

.logo-col{
  max-width: none;
}

Thanks

• This reply was modified 3 years, 9 months ago by Freddie Jacobs.
• This reply was modified 3 years, 9 months ago by Freddie Jacobs.

@grg26450 Please let me check this issue, I’ll update you as soon as possible.

Thanks

@neoseeyou Actually we added this feature for a person from France, Woo Order Splitter add shipping cost in splitted orders as per CDI defined methods. So, currently we are not sure some other people are using this feature or not. You can contact us. Our team will create a live demo session with you then you can test it as per your requirements.

Thanks,
Freddie

• This reply was modified 4 years ago by Freddie Jacobs.

@naresh11381 I would suggest you not to purchase this plugin because most of premium the buyers are using this plugin from a number of weeks or months. Once they get satisfied with the free version so they decided to upgrade for the premium version. As they were sure what exactly they needed, so they proceeded. We have spent a number of years to make this plugin a mature product. We can not afford handing over the premium copy with pre-purchase doubts and complaining attitude. Excuse me.

Thanks,
Freddie

@waynep16 Please put a query at Contact Team So, we can diagnose & fix this issue.

Thanks,
Freddie

• This reply was modified 4 years ago by Freddie Jacobs.

@waynep16 In plugin we are not deleting item meta, all item meta cloned from parent to child orders please share screenshots of parent and it’s child orders. It will help us to find actual issue.

Thanks,
Freddie

@waynep16 Let me check this issue I’ll update you as soon as possible.

Thanks,
Freddie

Dear Stef,

We can understand that you are really appreciating our work and using this plugin but this is a new feature requirement or compatibility with another plugin.

https://ps.w.org/woo-order-splitter/assets/screenshot-1.png?rev=2364024

If you see this screenshot so, all of those plugins which are compatible with this plugin are listed.

Kindly understand this is not a bug, there are number of plugins which might be required compatibility in future we cannot immediately provide all of the plugin’s compatibility with this plugin overnight, as users will use it and confirm us, they will be quoted according to the nature of task and will be served with the required feature.
It would take time and effort to add another feature or to make it compatible with other plugins. Kindly contact the plugin author at https://demo.androidbubble.com/contact/ for new feature request or plugin compatibility. We appreciate your patience. Please always mention what method, are you using? Last time you are using shredder method. Can you please confirm which split method are you using this time?

Thanks,
Freddie

@andrewcode You have to just login in slack, then search for a user “wp.mechanic” or alternatively you can contact the author by filling the form on the given link.

https://demo.androidbubble.com/contact/

Thanks,
Freddie

@fahadmahmood Yes, You are right, I have also checked and it is appearing in multi-site. Here are the screenshots.

https://snipboard.io/qaBbsC.jpg
https://snipboard.io/24pbNA.jpg

@andrewcode please try network activate from your multisite admin dashboard, You can also activate from individual site in multisite setup.

Thanks,
Freddie

@grg26450 Please try the new version of the plugin, this issue has been resolved in the new release.

Thanks,
Freddie

@perica175w I also check with Zero Rates but it is working fine, here are screenshots of the order and settings page.

https://pasteboard.co/Jr2eiMF.jpg
https://pasteboard.co/Jr2eUo3.jpg

Thanks,
Freddie

@perica175w I have test your scenario and not found any issue VAT is splitting OK with products for reference screenshot is attached. Please also confirm that are you using Woocommerce default TAX settings or using another plugin for tax management. I test it with Woocommerce default Tax settings.

https://pasteboard.co/Jr1REVj.jpg

Thanks,
Freddie

• This reply was modified 4 years, 2 months ago by Freddie Jacobs.