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  • Thread Starter fredricnys

    (@fredricnys)

    Hi Shamem

    I followed your instructions to disconnect and re-establish the connection with the Google Merchant Center. I’m pleased to report that there is a significant improvement. I am no longer stuck in the loading loop on the “Linked Accounts” section. Now, in the settings, the WordPress.com, Google, and Google Merchant Center accounts are all marked as ‘Connected’, which is a positive sign.

    However, I am still facing a challenge with syncing the products. Despite the reconnection, I continue to receive the error message: “Error submitting products to Google: Google Merchant Center has not been set up correctly. Please review your configuration.” when attempting to sync products.

    Could you please provide further assistance on this matter? Is there an additional step I need to take or a setting that needs adjustment to fix the product sync?

    *EDIT UPDATE:

    Just a quick update – the issue with the sync is now fixed! Disabling the CTX plugin (used for Facebook feeds) and following your steps did the trick. Everything’s working fine now, and no data was lost.

    Thanks a ton for your help. I’ll open a new thread if anything else comes up.

    • This reply was modified 10 months, 3 weeks ago by fredricnys.
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