freedomsoftwareza

Hi, I just did another little test. I also removed Woocommerce and gave the user only access to products and now it seems to work. The moment I login the user goes straight to the woocommerce products page. Could you please look into this, because I think they will also need access to Woocommerce itself and not just products.

Here is the screenshot as requested

Thank you for the quick reply. I actually tried that but I still get the: “You do not have a permission to access this page.” The moment I give him access to the Dashboard then He can log back in, but then he can see the dashboard and is not redirected to his profile, but to the dashboard.

Good day

Thank you very much for helping with this issue. Your support was amazing and the snippets seem to work 100% now.

No problem, I will send you a mail again just to confirm my email address.

Good day

I tested the code for a few days and made sure to have all the checks in place every time the issue reoccurs as you suggested, but yesterday it gave me the exact same issue and the error log is virtually exactly the same. None of the solutions seems to work at this stage.

I have just send you the email with the error log txt attached and a small explanation with further details.

Good day

Unfortunately the issue has not been resolved. The plugin changed the “>” character again even after making the changes as suggested. I changed the code snippet with the mycred_get_users_cred function to mycred_get_users_balance which takes only one parameter. None of the snippets are being deactivated due to errors, all of them are still active, even the snippet with the “>” character that was changed. When this happens, all the other snippets stop working completely even though they are active. When I change the “>” back to “>” then all the snippets suddenly works again, but as I said, none of the snippets throw any error and works perfectly fine when that character is not changed.

I can send you the error log again if that would help.

Thank you very much for the help and effort. I have made changes to the other snippet that could have potentially caused the error. Hopefully this will solve the issue. I will leave this topic open until the end of the week and if the issue does not resurface then I will mark this topic as resolved.

Hi @gripgrip

I have send you the information using the contact form on https://wpcode.com/contact.

Thank you

Hi @gripgrip

Ok, it finally changed again. I think it happened last week. I have send you the error log using your contact form on your website. Hope that helps, or should I rather post it here?

Hi @gripgrip

The plugin version is currently 2.0.8.1. We generally keep everything up to date on a weekly basis.

I have now turned on the error logging, but I will have to wait until the issue occurs again. I had to fix it again about 2 hours ago after I had to fix it about 5 hours agon as well. Currently it is fine and working, but I will keep an eye on it until it happens again and then send you the report.