freejmp7

@draganp – I don’t believe the issue relates to you using the free version of the plugin. If you purchase the Premium version of the plugin, I can assist you in our Premium support channel. If you want to stick with the free version, can you post just your URL here, I can then run your site through google page speed insights and perhaps suggest ways in which you might be able to improve your site speed.

Apologies for the delay,

I don’t think more PHP logs will tell us much.

Is it possible that you still had a backup running when I asked you to do a new one (You said that you backup on a Sunday Morning and I asked you to run one on the Sunday evening) Sometimes, if there is an issue, backups can run for a couple of days.

Have you done a backup since, does it show the same issue?

Can you ask your hosts for the PHP error logs?

Have you added a password to your htaccess?

@eftcolumbus
Your log shows this:

“1903.227 (6) Failed to get backup job lock; possible overlapping resumptions – will abort this instance”

Are you asking UpdraftPlus to do backups in quick successions or are you backing up another site around the same time (if you have more than once site please leave at least one hour between backups)

@eftcolumbus

If your wp cron events list isn’t showing any errors then that probably rules out any issues with your scheduler.

Are you able to paste your full log?

Can you use a tool such as: https://pastebin.pl

@eftcolumbus
Please could you install the free WP Crontrol plugin, and then open WP-Admin->Tools->Cron Events?

Does it look like there are any errors?

If there are, could you try adding the following line of code to your wp-config.php file (above the ‘stop editing’ line):
define( ‘ALTERNATE_WP_CRON’, true );

This will enable the alternative WordPress Cron system. This is designed to allow scheduled tasks to be processed when the main WP Cron is not able to run.

@eftcolumbus
Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files. To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb, save your settings and run a new process.

@memymilk

It might be worth checking the following

– The file you are trying to write to exists.
– The FTP user account you are using has permission to upload files to that location.
-The filepath in the UpdraftPlus settings is also relative to the FTP user root directory, so you shouldn’t enter the full path.

@angeliquevancampen

Please see her for quick introduction for some of the cache features that WP-Optimize has: https://mainwp.com/using-wp-optimize-plugin-for-site-caching-on-your-child-site/

Here is a video on caching in WP-Optimize: https://vimeo.com/337247770

Here is a general guide on improving your site performance with WP-Optimize
https://updraftplus.com/how-to-increase-and-check-website-speed-with-the-wp-optimize-plugin/

Looks like an incomplete/broken update. You will need to download the WP archive for your version: https://www.ads-software.com/download/releases/

Upload and overwrite folders
/wp-admin/
/wp-includes/
and .php files in the site root (make sure to keep wp-config.php, it is not included in archive)

Are you able to post your log file using pastebin?

Normally, it should not hang like this as UpdraftPlus schedules a resumption. However, in this case, it’s possible that the resumption is not being triggered.

It might be worth installing the free ‘WP Crontrol’ plugin. Once you have done this goto ‘Tools->Cron Events’? Are there any warning or error messages on that page?

Please could you also try adding the following to your wp-config.php file:
set_time_limit(900);

@leandroprz

Please try adding the following snippet to your active themes functions.php

add_filter( ‘wp_optimize_minify_cache_expiry_time’, function( $original_value ) {
return time() – 86400 * 7;
} );

In your browser;
1. open your Developer Tools
2. Open the ‘Console’ tab if it is not already open
3. Reload the page
4. Do you see any errors appear in the developer console? Could you post a screen shot of any errors?

You can find the restoration logs in the ‘wp-content/updraft’ directory of the site

• This reply was modified 3 years, 11 months ago by freejmp7.

Could you try wiping your UpdraftPlus settings and then reconnecting to Google Drive?

To do this, goto the ‘Advanced Tools’ tab and you will find the ‘Wipe Settings’ link on the left hand side at the top. This will completely reset all UpdraftPlus settings. Once you have done this, try and reconnect with Google Drive, do you still get the same error?