Jon

I agree, I’ve found other plugins out there that seem to be similar and just as good (if not better)… but I’m unsure about all the add-ons (which is where UM seemed to shine, at one point).

Should probably Pin this. ??

They updated UM so that it now uses actual WordPress “roles” instead of a separate “community role”. So now your users will have multiple roles in some cases… instead of a WordPress role and a UM Community Role.

I’m not entirely sure either. But I did decide to deactivate your plugin, and instead try using a PHP function to override the wp_new_user_notification_email email that goes out. Seems that did the trick. Is your plugin not customizing that particular email? I think that’s a newer WordPress filter. Or maybe the WP All Import trigger isn’t pushing your version out for some reason?

This is an example of what I ended up using, which gets sent by WP All Import once the user is imported: https://gist.github.com/Garconis/982fa8173a96b10d09e9c0a7adabce41

The actual file never shows up after the post/ticket is submitted.

The host mentioned something potentially about the path of the $file in the PHP

But I’m not sure if it may only be related to not being able to access the .htaccess file directly?

https://deltaprecast.com/wp-content/uploads/awesome-support/ticket_1320/.htaccess

In case anyone is interested, I was able to do this here: https://gist.github.com/Garconis/9e603f17c3077af1408b6036cf55c101

Thoughts on adding parameters to the shortcode to allow for this? I see “status” is an option via a shortcode: https://getawesomesupport.com/wp-content/uploads/2017/02/AS-PublicTickets-Doc-04.jpg

https://getawesomesupport.com/documentation/public-tickets/shortcode-parameters/

Or is this not the same plugin?

Is there an option to do it via shortcode? I’d like to be able to output ALL tickets to an END user on one page. But then on another page, only display their OPEN tickets.

Is there a method to do both? With the older version of the plugin I was attempting to di this via PHP loop, but wasn’t having any luck figuring out how to limit it to only Open tickets of the user:

$user_id = get_current_user_id();

	$ticket_options = array(
		'post_type'			=> 'ticket',
		'order'				=> 'DESC',
		'orderby'			=> 'date',
		'posts_per_page'	=> 5,
		'meta_key'		=> '_wpas_status',
		'meta_value'	=> 'open',
	);

How can I output ALL tickets of a user somewhere, but then only OPEN tickets of a user somewhere else?

• This reply was modified 6 years, 8 months ago by Jon.

OK. Sounds good. How would I test the tickets that are set to Open status? Is it an attribute via a shortcode?

This is the current one:

[tickets]

Glad that there will be an option to display only the Open tickets. Is this via an attribute on the shortcode?

Also, is there an ETA on the final release of v4.4? I’d rather not use a work-in-progress plugin on a live site.

Hey Alex, upon further investigation it might NOT be your plugin. We need to debug further to find the true culprit. I’ll update here (with more info) if it ends up being yours. ??

Would be great to be able to “bulk” Duplicate a page/post. ?? Hoping they add this as a feature.

Same issue here.

Same issue here.

PHP Warning: file_get_contents(https://www.avvo.com/attorneys/22030-va-faraji-rosenthall-1829498/reviews.html): failed to open stream: HTTP request failed! HTTP/1.1 403 Unauthorized\r\n in /nas/content/live/farlawoffice/wp-content/plugins/avvo-reviews-plugin-for-lawyers/simple_html_dom.php on line 75, referer: https://farlawoffice.com/wp-admin/post.php?post=2&action=edit

PHP Fatal error: Uncaught Error: Call to a member function find() on boolean in /nas/content/live/farlawoffice/wp-content/plugins/avvo-reviews-plugin-for-lawyers/reviews.php:43\nStack trace:\n#0 [internal function]: avvowiserreviews_function(Array, '', 'reviews')\n#1 /nas/content/live/farlawoffice/wp-includes/shortcodes.php(319): call_user_func('avvowiserreview...', Array, '', 'reviews')\n#2 [internal function]: do_shortcode_tag(Array)\n#3 /nas/content/live/farlawoffice/wp-includes/shortcodes.php(197): preg_replace_callback('/\\\\[(\\\\[?)(review...', 'do_shortcode_ta...', '[reviews acc="h...')\n#4 /nas/content/live/farlawoffice/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(838): do_shortcode('[reviews acc="h...')\n#5 [internal function]: ET_Builder_Element->_shortcode_callback(Array, '[reviews acc="h...', 'et_pb_text')\n#6 /nas/content/live/farlawoffice/wp-includes/shortcodes.php(319): call_user_func(Array, Array, '[reviews acc="h...', 'et_pb_text')\n#7 [internal function]: do_shortcode_tag(Array)\n#8 /nas/content/l in /nas/content/live/farlawoffice/wp-content/plugins/avvo-reviews-plugin-for-lawyers/reviews.php on line 43, referer: https://farlawoffice.com/wp-admin/post.php?post=2&action=edit

PHP Warning: file_get_contents(https://www.avvo.com/attorneys/22030-va-faraji-rosenthall-1829498/reviews.html): failed to open stream: HTTP request failed! HTTP/1.1 403 Unauthorized\r\n in /nas/content/live/farlawoffice/wp-content/plugins/avvo-reviews-plugin-for-lawyers/simple_html_dom.php on line 75, referer: https://farlawoffice.com/wp-admin/

Thoughts on actually updating your plugin?