froddis

Hi Mary Anne:

I’m using Safari on iPhone, I haven’t had a chance to test it on any other mobile yet but when I access the site and click into a post I can see the share buttons but the counts are missing.

I’ve tried it with a couple of our most recent posts and it’s the same for them all.

Thanks for your patience and help! ??
Fiona

Hi Marry Anne:

Sorry but I just checked our mobile site and we’re not getting any social sharing counts on any of our posts. We’re using the Genesis Framework and a mobile responsive child theme and the url is https://www.webanalyticsworld.net

Thanks!
Fiona

Hi Mary Anne:

We’ve reinstated Shareaholic and I’ve tried it in various browsers. It seems to be working for us right now but I’ll keep you posted if we see any other issues!

Thanks for getting this fixed,
Fiona

Thanks Mary Anne,

We’re going to switch to another plugin in the meantime because we need to let our readers share out our content but as soon as you get Shareaholic working we’ll switch back because we really like your plugin!

Thanks,
Fiona

Hi Mary Anne (and phattrance)

Just to let you know we’re having the same issue but it also seems to be browser related for us. When I look at our share buttons for any post on https://www.webanalyticsworld.net they’re working in Chrome and IE but we’re losing everything except for twitter and stumbleupon in Firefox and Safari.

Now when my co-worker or bloggers look at the same post they have issues with Chrome and Firefox but Safari and IE seem to be working ok. Do you have a tentative ETA for a fix? Hope this helps and thanks for taking a look! ??

Fiona

Thanks for the advice Ron!

I created a div class in my css in my @media (768px max-width) section:

.nav-secondary,
 .divname {
    display: none;

and then added the div class to my code in my Simple Hooks, this also allowed me to hide my secondary nav bar on mobile devices. Worked like a charm!
Fiona

Thanks Devin! That would be great, we’re really happy with the Shareaholic plugin so far so thanks for that too ??
Fiona

Hi esmi,
Sorry about that! I wasn’t sure who to ask but thank you – it’s all been fixed! ??

Hi Ron,

Thank you for responding! Our theme is based on the Genesis child theme Magazine Pro which I believe is mobile responsive.

I’ve added this text to sit below the secondary nav bar before the content using GSS and using PHP in GSS I’ve got it showing only on the home page. How would I hide it on mobile using responsive CSS?

Would that be an @media addition? and would I add it in GSS or in my stylesheet?

Thanks again for your help, I really appreciate it!
Fiona