ftschumann

Hi Tunbosun,

Thanks for your reply.

I use WishList to control memberships and Gravity Forms for the application form.

Florian

Thanks Tunbosun. Appreciate it.

Hi Matt,

Thanks for your reply. Unfortunately, I don’t have an example to show you as I have fixed the broken pages by editing them direct in the database via phpmyadmin.

What happened is this. I used my site on a staging serving and everything worked fine. Then I moved it to the live site and all looks fine, until I edit any pages. When I edit pages and save it over half the contents of that page goes missing. Even when I create a new page the same thing happen. What’s more, if I create a page and just request a preview I can already see the same unfortunate result. I don’t know what’s causing this. I have checked all files to make sure that all details where changed correctly for the new server and new url. Files and database seem to be fine.

Could this be a plugin issue? I know that I could deactivate all the plugins to test but I don’t want to loose all the changes I’ve made within each plugin. If I deactivate any of them I will have to start setting them up again from scratch.

Any help and advice would be greatly appreciated.

Thanks again,

Florian

Wow, what “customer service”!

Would you be willing it let me know what hosting package you got with them? I just want to check the specs so that I can see if you should be in the situation of needing an upgrade.

Also, if you check the size of the wp-content folder, how big is it?

Ok, a few things. Firstly, what’s written in your .htaccess file?

Secondly, after doing a bit of research I have come accross a plugin that is meant to restore the meta data that connects images to the media library – i.e. it should restore images to the library that are in the wp-content/uploads/ folders.

This is the direct zip file:
https://github.com/WPRanger/wpr-rebuild-meta-data/archive/master.zip (Use at own risk)

and here’s the source of this:
https://github.com/WPRanger/wpr-rebuild-meta-data

Also, I found this article about the same issue, it might be of help:
https://www.jennybeaumont.com/got-missing-images-on-wordpress-it-may-be-hotlinking-protection/

Please let me know how it goes.

Best,

Florian

If you are unsure it’s best just to get in touch with GoDaddy and ask them to investigate why your CPU usage is so high. I believe they have a live chat option to speak to an advisor. I recommend giving that a try.

Have you tried to run a plugin like Wordforce to make sure that no more malware is installed in your wordpress account? If there is any malware left, then it may be trying to send information to whoever created that malware. A constant connection like that might possibly run up a high CPU reading.

I’ve just done a search and found a report (right on this site) about the WPSuperCache plugin returning 404 results.

Here’s the link:
https://www.ads-software.com/support/topic/plugin-wp-super-cache-404-errors-for-homepage-and-published-articles?replies=9

I guess that solves it then.

Glad all is working now.

If you delete all WordPress files and folder and reupload them, then (if the problem is not in your database or your server) that should fix any file/plugin issues. So it may work.

BUT make sure that you do not delete the wp-config.php file (it’s located in your main folder – where WordPress is installed)! And also, if you have uploaded any files, plugins or themes – make sure that you have a backup as you will otherwise loose these too (they are found in the wp-content folder).

On the other hand, if you have done absolutely nothing with the site since the initial install, you could rule all database issues too by also deleting the wp-config.php file and either emptying your database completely (removing all entries and tables) or delete the entire database and create a new one to replace it. This would then be a completely new install – naturally, no data from your current instalment would be left in tact.

If all that doesn’t work, it can really only be a server issue.

Ok, lets take a few steps back. Restore wp-config.php by removing the text you added and the remove the text I gave you.

That should then return everything to the state it was in after you changed the url to include https in the wordpress settings.

What message do you get?

Well, I certainly never considered the CPU usage – never had any problem with that.

You might have long running IMAP processes. Easiest solution would be to contact your host again and get them to investigate the readings (if they’re willing to help). Do you have a lot of email or cache processes running on WordPress or in your GoDaddy Cpanel?

It is possibly a server overload – that’s a server issue, GoDaddy is responsible for making sure that all their servers are fast and stable. It sounds like that’s the issue. I have unfortunately heard this about GoDaddy before.

@fctb – Glad to be of help.

@websuns – Are you having any luck?

Remove the additions that you made to your wp-config file – but don’t remove
define(‘FORCE_SSL_ADMIN’, true)

I’ve just tested your site, and it loads in 3.03 seconds – a great time.

https://tools.pingdom.com/fpt/#!/dyagds/integrityoklahoma.com

If it is sometimes fast, and sometimes slow, it can really only be the server.

I don’t know, I’m afraid. I’ve never heard of this happening before. I am trying to understand if a .htaccess file could be causing a permission issue with the pingback, or if a plugin could be causing the issue. It’s hard to imagine but I cannot rule out the possibility.

Can you confirm where you have .htaccess installed (is there just one located in the root folder (where WordPress is installed))? And if there is only that one? What is the contents? (I ask because plugins sometimes add their own text to the file).

Finally, try renaming the plugins folder (found at /wp-content/ ) to plugins_past – this will deactivate the plugins (you may loose plugin settings and details). Then test the site again.