Hello dear @actcentive,
we feel deeply sorry about that and really apologize for any inconvenience.
– Hence we improved our website to make it more convenient for our customers, by the way getting away from WordPress / WooCommerce in to a proprietary solution with new technologies and offering much benefits, with regards to platform security, load balancing, performance, single multi device application, also for apps, monitoring, caching, bulk uploads, chat.
– Here our skype account: gajelabs and our whatsapp number: 00 49 176 636 397 50. Kindly please feel free to ping us in any case. And we keep on planning all bugs and issues here in the www.ads-software.com support.
– Kindly please also tell us how we can provide you your WCFM copy. To apologize for all troubles you’ve been through accordingly we offer you 3 months free license (extending your license to three months accordingly)
Hope to hear from you soon
Thank you so much
Kind regards from Germany,
Gaetan from the customers support team