Galen Gidman

Thank you for your suggestion! I’ll have to take another look at the code to see how feasible that is. HelpPress does some clever query hijacking in an attempt to be as plugin-n-play as possible which might make the shortcode implementation difficult.

Yep, <?php the_title(); ?> will do it.

@coffee2code Great news! Thanks for the update and the good work.

Hi! I have a client that is hoping I can get this done for them. Any ideas?

@grasonsys – I’ll put this feature in the idea box. I can definitely see the use for it. In the meantime, you could use a plugin like this to serve as a stopgap solution. The shortcodes should give you just what you’re looking for.

At this point that’s not possible. I could see a scenario where we create a shortcode or similar solution to enable that at some point in the future though.

Thank you for the suggestions.

You can set the order of articles in the HelpPress Settings page under the “General” tab. At the bottom of that tab is also the setting to change the kb slug.

Category sorting isn’t built into the plugin. My hope is to put out a pro version of the plugin at some point down the road that would include this. In the meantime, I believe this plugin should do the trick: https://www.ads-software.com/plugins/taxonomy-terms-order/

This should work:

.helppress-search__input { height: 32px; }

Thank you!

Thanks for the suggestion, Altcheb. I’ll keep that in mind for the future of the plugin!

Hi Altcheb.

Those words are only meant for screen readers and are not meant to be shown. They use a .screen-reader-text class that WordPress requires themes to contain. Since it looks like your theme is missing that, here’s some CSS you can add in the customizer that will hide the label, thus centering the search input and button:

/* Text meant only for screen readers. */
.screen-reader-text {
  border: 0;
  clip: rect(1px, 1px, 1px, 1px);
  clip-path: inset(50%);
  height: 1px;
  margin: -1px;
  overflow: hidden;
  padding: 0;
  position: absolute !important;
  width: 1px;
  word-wrap: normal !important;
}

Closing.

Upgraded from 3.12 to 3.2.1 and now customer details are missing for us. Any way to add this back in?

They’re located under the billing address in the left-hand column.

Hello there!

Glad you’re pleased with the plugin. It looks great on your site!

You can actually contribute a translation to HelpPress right here on www.ads-software.com.

Here’s where you can do that: https://translate.www.ads-software.com/projects/wp-plugins/helppress

And here’s the handbook that will get you familiar with the process: https://make.www.ads-software.com/polyglots/handbook/tools/glotpress-translate-wordpress-org/

Let me know if there’s anything else I can be of help with.