galussothemes

@cemalicem

We decided to switch to Support Candy also found a solution for WP Support Plus. We have changed our support page link like following link.

https://mydomainname.com/mysupportpage/?redirect_to=http

or you can delete the entire address after redirect_to=http on your redirect page and find your ticket page link.Thanks.

Can you let me know details issue? I have same issue and don’t know how to edit.

Hi,

Thank you very much for the review and translation.

Regards.

Hi,

Go to Appearance > Customize > Header > Top bar and social icons and check ‘Display blog title in top bar‘.

Regards.

Hi,

the theme is displayed correctly on mobile phones. Maybe it’s due to some plugin that you have installed. In any case, you are using the premium version. Please, raise your question in the support forum of the premium version (https://galussothemes.com/soporte/foro/viomag-pro), this is the forum of the free version.

Regards.

Hi,

The theme is displayed correctly on all test sites. There are no other users with this problem. On the other hand, no change carried out in the latest topic updates can cause that behavior.
Have you checked that it is not due to some plugin?
Can you put a link to your site?

Regards.

Hola Sasousuke,

me alegro de que te guste el tema. Gracias por la rese?a.

Saludos.

Hi,

I already visited your site after your first message and I verified that what you said happened. I also checked that the same thing happens with the last entries widget that shows the games category (this widget is not the theme). I insist that it is not a problem of the theme. The latest updates have consisted in the escape of text strings for security when they are translated: this has no consequence on the behavior of the theme. I’m sorry but I can not help you anymore, please, check that it is not due to a plugin or cache.

Regards.

• This reply was modified 7 years, 2 months ago by galussothemes.

Hi,

The theme works correctly on all my test sites. On the other hand I found that the widget of the last entries (part of WordPress, not the theme) with the games category does not show your last entry in other pages (only in the page of the games category).

It is possible that your problem is in the cache. However, check the last changes that you have made in the theme and that those changes are not causing the problem. Also check that it is not due to a plugin or cache.

Regards.

Hi,

I’m glad that your problem has been solved. Thank you very much for sharing the solution.

Regards.

Hi,

I have visited your site using Chrome, Firefox, IE 11, Edge and Opera with Windows 10 Fall Creators and it is displayed correctly. I think the problem is not in the theme. Can you upload an image of your site showing the problem?

Regards.

Hi,

The management of comments is done through WordPress settings, the theme does not intervene in the management of comments. The comments options are set in Settings > Discussion and for each entry in particular, in the editor.

Regards.

Hi RobIrizarry,

When you change the theme in WordPress, the most common is having to regenerate the images. For this, you can use a free plugin like Regenerate Thumbnails: https://www.ads-software.com/plugins/regenerate-thumbnails/

Regards.

Hi,

It could be due to Safari rendering because the sidebar has a width of almost 305px. Therefore, a 300px ad should not overflow. In any case, it is advisable to use responsive ad units (https://support.google.com/adsense/answer/3543893).

Regards.

Hi revdarkwing,

In the different test sites with the theme installed, this problem does not occur. The theme has no influence on the WordPress editor, does not add or remove any function or option. It may be due to some of the plugins you have installed, please disable the plugins one by one to check if it is due to any of them.

Regards.

Hi steeleweed,

Thank you very much. There was an open div container. It is already resolved in version 2.1.4.

Regards.