Gantry

Hi,

What theme are you using ? Can you please post your site url ?

Thanks,
Jakub

Hi,

I have located the issue. There is one empty directory in the Gantry admin where Gantry is looking for style files and that’s causing problems.

To fix your issue please remove the less directory from the wp-content/plugins/gantry/admin/assets/ and your admin should work normally.

The updated packages already don’t have this empty directory.

One more time sorry for the issue.

Thanks,
Jakub

Hi,

I have located the issue. There is one empty directory in the Gantry admin where Gantry is looking for style files and that’s causing problems.

To fix your issue please remove the less directory from the wp-content/plugins/gantry/admin/assets/ and your admin should work normally.

The updated packages already don’t have this empty directory.

One more time sorry for the issue.

Thanks,
Jakub

Hi,

I’m sorry to hear that. Can you please tell me if it’s a multisite installation ? Any chances for you to send me your login details ?

Thanks,
Jakub

Hi,

We’ve just released Gantry 4.0.1 to address the PHP 5.2 issues. Please backup and update your site ?? One more time sorry for the issues.

Thanks,
Jakub

Hi,

We’ve just released Gantry 4.0.1 to address the PHP 5.2 issues. Please backup and update your site ?? One more time sorry for the issues.

Thanks,
Jakub

Hi,

We’ve just released Gantry 4.0.1 to address the PHP 5.2 issues. Please backup and update your site ?? One more time sorry for the issues.

Thanks,
Jakub

Hi,

Can you please enable the debug mode ? What’s your PHP version ? What is your PHP memory limit ?

Thanks,
Jakub

Hi,

Can you please enable the debug mode ? Also what version of PHP are you using and what is your PHP memory limit ?

Thanks,
Jakub

Hi,

What popup menu you have on your mind ? I just tried it on my Safari and everything seems to be fine. Please attach a screenshot if you can.

Thanks,
Jakub

Hi,

The issue :

Fatal error: Cannot use string offset as an array in /public_html/wp-content/plugins/gantry/functions.php on line 166

is caused by the fact that for some reason the theme default options are removed from the database durning the update. We’re still investigating what can cause that.

To fix the issue you should go to your Gantry Theme Settings and click on the Save Changes to resave settings. If you CANNOT access the WordPress admin please use this temporary solution :

1. Please make a BACKUP OF THE FILE and edit wp-content/plugins/gantry/functions.php and around line 165 replace this :

$options        = get_option(get_template() . "-template-options");
        $cache_enabled  = $options['cache']['enabled'];
        $cache_lifetime = $options['cache']['time'];

        load_plugin_textdomain('gantry', false, basename($gantry_path) . '/languages');

        // Get the gantry instance
        gantry_import('core.gantry');

        if ($cache_enabled) {
            gantry_import('core.utilities.gantrycache');
            $cache = GantryCache::getInstance();
            $cache->setLifetime($cache_lifetime);
            $cache->init();
            $gantry = $cache->get('gantry', 'gantry', array('Gantry', 'getInstance'));
        } else {
            $gantry = Gantry::getInstance();
        }

with this :

load_plugin_textdomain('gantry', false, basename($gantry_path) . '/languages');
        // Get the gantry instance
        gantry_import('core.gantry');
        $gantry = Gantry::getInstance();

2. Please make a BACKUP OF THE FILE and edit wp-content/plugins/gantry/admin_functions.php and around line 370 comment out/remove this :

$options = get_option(get_template() . "-template-options");
    if ($options['cache']['enabled']) {
        add_meta_button('cache-clear', 'Clear Cache', '?clear-cache', array(
                                                                           get_plugin_page_hook('gantry-theme-settings', ''),
                                                                           get_plugin_page_hook('gantry-theme-overrides', 'gantry-theme-settings')
                                                                      ), array('class' => 'clear-cache'));
    }

3. Now you should be able to access your WP admin. Please go to the Gantry Theme Options and click on Save Changes to resave your settings. Once your settings have been resaved, please revert the two modified above files to their original versions. Your site should be working fine now.

One more time we’re very sorry for this issue. We’ll try to fix this ASAP.

If you’ll send me your FTP and WP login details via email I can do the fix for you.

Kind regards,
Jakub

Hi,

Please consider sending me WP and FTP login details just like alisondoyle. That way I’ll be able to investigate the issue and help you.

Thanks,
Jakub

I’m glad it worked ??

dg_baines – please try resaving your theme settings.

Hi,

Can you please download this file : https://cl.ly/3n452g36230d and compare it to the one you have ? Is the code exactly the same compared to the file you have ?

After updating to 1.31 please go to the Theme Options and resave settings – this is important step!

Thanks,
Jakub

Hi,

Do you have the Gantry Cache enabled on your sites ? Did you try to resave theme options after update to 1.31 ? Did you cleaned your browser/site cache ? Please send me your login credentials and I’ll try to locate what can cause the issue. Please also remember to do the full backup of your site and database.

Thanks,
Jakub