Mengdi Gao

In the future, don’t try the DIY approach. If you need something changed around about your account, ask first.

Sure.

And problem solved, Thank you very much! ??

I can fix your problem easily. I just want to know what the actual problem is, not what you think the problem is.

Info from gist copied and deleted. Next time, use email. ??

I have a legacy www.ads-software.com account with username @oldusername and E-mail [email protected].

Couple years later, I decided to use @gaomd as my username across the Internet, and I actually did (GitHub, Twitter, etc).

Now I’m ready to release a WordPress plugin, I wish I could publish it under username @gaomd, too.

The plan is to stop using @oldusername account, and update it’s E-mail to [email protected] (DONE), then register a new account @gaomd with E-mail [email protected]. (But www.ads-software.com won’t allow me to register with [email protected] again, said “Email already exists”, turns out I registered with [email protected]).

TL;DR: Since [email protected] is my main E-mail, I wish I could change the E-mail of my newly created account @gaomd to [email protected], so I could login with [email protected], then automagically www.ads-software.com would pull my correct Gravatar.

Please review the provided reason to see if it’s acceptable and help update my E-mail.

Thank you!

It’s hard to believe this behavior is eligible as a feature in year 2015. If E-mail is important to prevent spam, instead of tied to an account forever even if one has changed it, I suggest send an E-mail verification when one changes it’s E-mail at www.ads-software.com/support, like Codex Wiki did.

If there is no man power to working on these hotfixes, I suggest make a clearer statements (e.g.: Once registered, the E-mail is tied to the account forever (and update it wont change the fact)) on Sign Up & Sign In & Password Reset & E-mail Update forms to prevent confusions, especially their error messages.

Theres is another issue, after I’ve changed the E-mail at www.ads-software.com/support, the E-mail of associated account at codex.www.ads-software.com won’t get updated, I have to change it again. I understand it’s hard to couple some very different systems to work together, thanks for you clarifications. Still happy to see some real improvements anyway.

Please also review this topic: https://www.ads-software.com/support/topic/email-already-exists-error?replies=1

Exactly the same bug as in this topic.

I’m releasing a plugin, a commonly known username is important to me.

It’s a bug, because I have changed the {email-A} of my legacy account to {email-B}, after that, {email-A} should not bound to any of you system, and I should be able to register a new account with {email-A}, but I’m facing the Email already exists bug.

Plus, If I do a password reset with {email-A}, you system prompts me The specified user does not exist error, obviously it’s the system www.ads-software.com messed up.