Gareth D

Sorry yes I had put both in – BUT on testing – it was only the 2nd one that I needed and that cured the issue David

Morning – apologies! I hadn’t spotted your reply last week!

Yes just enabled the plugin and added in your custom code there to the functions.php for child theme

All is working again!! So thank you very much!

Perfect thank you

Thanks for the prompt response David – unfortunately neither solution seems to work.

Listen, I’m just back from holidays myself – so if you are on leave, don’t worry about this until you are back. If you want I can give you access etc. Strange one indeed. Nothing on hosting has changed to my knowledge… Could another plugin update cause this?

If you want to respond when you are back, we can hopefully rectify! Thank you!

Had to rollback to WordPress 6.5.5 in order for the blocks to be editable again (just the link)

So for now working – but yes would like the plugin to be updated.

If it isn’t… well I’m going to have to advise the client to redo all the archived pages, the way she links to use a different method. So instead of linking cover blocks which this plugin enabled, to do it a different way – for instance an image block with a button on it or something.

Not great if this has just been abandoned…

Anything about this guys??

Hi @eri32s98 the site was connected. However something isn’t right.

So I went ahead and tried reconnection once again – see the screenshots I get – it SAYS it connects. But when I go back to dashboard – the Connected as is empty and no stats show and emails do not send.

https://imgur.com/a/IAN7eNU

Help much appreciated

Perfect Oleg – if I thought we could do that in Premium then yes you have a sale ??

Will review it – tell me – do you have an online demo of the premium version where I can test this pre-sale?

Thanks!

Well we did roll the two sites back to v 2.4.4 – but now have had to completely remove the plugin as:

– we got a security warning that version < 2.6 were vunerable…
– obviously we cannot ungrade as you don’t support it.

Is there no way you guys can make the plugin work for versions 4.7.x etc??

Both clients really want and need this – we hope to update the website in the new year but just due to the theme being outdated, we cannot update WP til the latest versions without serious overhaul.

Hoping you can help.

ah I think I’ve found out the issue – was a Lazy Load issue…

I found a similar reported issue here:
https://www.ads-software.com/support/topic/product-images-not-being-shown-in-order-confirmation-email/

So I turned of Lazyloading from the theme settings and turned it back on with the Smush plugin instead – all works now as expected so far!

Sorry for bothering you – just was trying to determine the source of the problem! ??

Thank you for your time!

Great plugin btw!!

@mrclayton I thought this might help.
So I did a Paypal test order and a Stripe one (site still in dev so just using test credentials and sandbox etc)

But see the following excerpts from both Woocommerce Order emails. This is from a default Woocommerce email (no email customizer etc) – the only thing I’ve done is activated the item image to show in the email (so changed false to true in the file: email-order-details.php after copying it to my child theme.

So you can see there is some extra code added to the Stripe order relating to ‘data-srcset’

This seemingly is breaking the image from showing when an order is done via Stripe using the Stripe for Woocommerce plugin. Hopefully this clarifies what I’m experiencing!

I’ve removing my domain as I’m still in development.
Thanks
G
========================

WOO Email HTML after PAYPAL Payment (works as expected)

<img width="32" height="32" src="https://www.domainhidden.com/wp-content/uploads/2020/11/xmas-socks-removebg-preview-1-100x100.jpg" class="attachment-32x32 size-32x32" alt="Xmas Dog Socks (Various Designs)" loading="lazy" style="border: none; display: inline-block; font-size: 14px; font-weight: bold; height: auto; outline: none; text-decoration: none; text-transform: capitalize; vertical-align: middle; margin-right: 10px; max-width: 100%;">Xmas Dog Socks (Various Designs) (#xmas-socks)<ul class="wc-item-meta" style="font-size: small; margin: 1em 0 0; padding: 0; list-style: none;">

WOO Email HTML after Stripe Payment (image breaks – seems extra code added….)

<img width="32" height="32" class="attachment-32x32 size-32x32 lazyload lazyload-simple" alt="Xmas Dog Socks (Various Designs)" loading="lazy" data-src="https://www.domainhidden.com/wp-content/uploads/2020/11/xmas-socks-removebg-preview-1-100x100.jpg" data-sizes="auto" data-srcset="https://www.domainhidden.com/wp-content/uploads/2020/11/xmas-socks-removebg-preview-1-100x100.jpg 100w, https://www.domainhidden.com/wp-content/uploads/2020/11/xmas-socks-removebg-preview-1-150x150.jpg 150w" style="border: none; display: inline-block; font-size: 14px; font-weight: bold; height: auto; outline: none; text-decoration: none; text-transform: capitalize; vertical-align: middle; margin-right: 10px; max-width: 100%;">Xmas Dog Socks (Various Designs) (#xmas-socks)<ul class="wc-item-meta" style="font-size: small; margin: 1em 0 0; padding: 0; list-style: none;">

• This reply was modified 4 years, 4 months ago by Gareth D.

Thanks for your reply and sorry for the delay in responding…

I’ve simplified things (removed the email customizer) and just followed the simple Woo instructions of changing false to true – in order to show the image thumb in the Woocommerce order emails.

However still having issues when payment is sent via your plugin.
It works as expected when a Paypal order comes through.

I can forward you a test email showing you what it looks like and its source code if you wish to see it? The only difference between it working and not is using the Stripe For WooCommerce plugin.
Really want it to work! Hope you can help!

Let me know if I can send direct to someone showing screenshot and source code of email thats coming through – just shows broken link in the image placeholder
G

ah fantastic! I’ll be honest Emre – I did not ever know this settings options existed as you have to do it in that specific order in order for the settings options to show in the top bar!

Thank you ??

Perfect!! Thank you Pinal!

So I just worked around this by doing the following Pinal – once again, can you advise, does this code look ok? Or is there a better way to write certain bits? I couldn’t get the price to output formatted in its base currency, just put out the number – so I added the euro symbol coded in.

<?php

foreach ( $order_obj->get_items() as $items ) {

$productgd = $items->get_product(); // Get the WC_Product object

?>

<tr>
<td style="text-align:left; border: 1px solid #eee;"><?php echo esc_html( $productgd->get_sku() ); ?></td>

<td style="text-align:left; border: 1px solid #eee;"><?php echo wp_kses_post( $items->get_name() ); ?></td>

<td style="text-align:left; border: 1px solid #eee;"><?php echo esc_attr( $items->get_quantity() ); ?></td>

<td style="text-align:left; border: 1px solid #eee;">&euro;<?php echo wp_kses_post( $productgd->get_price() ); ?></td>

<td style="text-align:left; border: 1px solid #eee;"><?php echo wp_kses_post( $order_obj->get_formatted_line_subtotal( $items ) ); ?></td>

</tr>

Thanks!!