GausulAzam

Dear @bbwp90,
According to your requirements, I have tried to reproduce this issue on my local site. Unfortunately, I am unable to reproduce this issue on my local site. It looks like you are facing a site-specific issue.

To get the best assistance, please contact the Dokan Support.

Best regards,

Hello @devlaju,

I hope you are having a great day. If you get the conflict with the theme, you need to contact to the theme support to resolve this issue. On the hand, if you need any other assistance from the Dokan team, you can contact the Dokan support.

Best regards,

Hello @alexliii,

I hope you are doing well. You can use any version of PHP with the Dokan plugin. Dokan is compatible with the latest version of PHP at this moment. If you encounter any issues with the latest version or any of the three versions mentioned, you can contact us to resolve the issue.

Best MGA,

Hello @citykingonline,

It looks like you are talking about the Dokan Coupon and Dokan Pro plugin functionality. According to the forum rules. we are unable to assist you from here regarding the premium feature. To get the best assistance, you can contact to the Dokan team through this link: https://dokan.co/contact/

Best MGA,

Hello @empalaga,

I am unable to reproduce this issue to my local site. Could you please share any screenshot with me for more details?

I am looking forward to your reply.

Best regards,

Hello @stargate03,

I hope you are doing well.

The Email Verification feature is unavailable in the Dokan Lite plugin. Since commercial products are not supported in these forums, I am unable to assist you regarding this topic. Please contact the Dokan team via their official contact forum for assistance.

Best regards,

Hello @endgula,

I hope you are doing great. You can translate your website into Spanish by following this third-party documentation: https://tanjirsdev.com/how-to-translate-dokan-using-loco-translate/

After following this documentation, if you still face the issue, please let me know.

Best regards,

Hello @humartw,

I hope you are doing well.

Initially, ensure that the status of the withdrawal order matches your order status. Refer to: https://snipboard.io/qu7bgX.jpg

Next, verify that your website’s payment method is configured correctly.

Confirm the above functionalities and inform me if the issue persists.

I eagerly await your response.

Best regards,

Hello @blogchemistry,

I hope you are doing great day.

Please contact to the Dokan support team to get their assistance to resolve your issue via this link: https://dokan.co/contact/

Best regards,

Hello @blogchemistry,

I hope you are doing great. After a basic troubleshooting, it’s appears that you are facing the same issue. In that case, you can contact Dokan Support to get their assistance regarding this scenario. I hope you will get the best assistance from them.

Best regards,

Hello @aliza2

Thank you for reaching out to us on the forum.

I am unable to understand your query properly. I appreciate your query, and we want to ensure we fully understand your requirements to provide the best possible assistance. Could you please provide further clarification or elaborate on your question? Any additional details or context you can provide would be incredibly helpful for us to address your concerns accurately. I am looking forward to your reply.

Best regards,

Hello @leocn,

I hope you are doing well. Unfortunately, the specific functionality you need is currently unavailable in the Dokan plugin as a default feature. Achieving this functionality will necessitate customizations at the coding level.

Best regards,

Hello @minhazmohamed,

I hope you are doing great. It looks like this feature is important for your marketplace. Unfortunately, this feature is unavailable within the Dokan plugin, like displaying the shop name instead of the vendor name. It will display the vendor’s name. At the same time, any snippet is also unavailable to achieve these requirements. it will require coding level customisation.

Best regards,

Hello @blogchemistry,

To resolve this issue, please install and activate the User Switching plugin on your marketplace and check whether any email is triggered for the vendors or not. If any email triggers from the website and the vendor does not receive it, please contact your hosting provider for the further assistance. On the other hand, if any email does not trigger from the website for the vendors, please let me know. I am looking forward to your reply.

Best regards,

Hello @mushroomi,

Please ensure that the “my account” shortcode [woocommerce_my_account] is accurate. Additionally, refresh your permalinks settings and check if the issue still exists. If the issue persists, conduct a thorough conflict test on your marketplace.To resolve this, please try the following –

• Deactivate all plugins except Dokan, and WooCommerce.

If the above method doesn’t resolve your problem, then –

• Switch to any default theme like Twenty Twenty or Storefront.
• Clear your site cache as well as the browser cache and try again.

If the problem gets resolved, it can be said that there is a conflicting theme or plugin on your site. To find the responsible theme/plugin, kindly perform a proper conflict test.

If you successfully find the conflicting plugin or theme, kindly contact the respective theme/plugin support for better guidance.

Best regards,