GausulAzam

Hello @jmcsn88,

Upon uninstalling the Dokan Lite plugin, it is necessary to manually clear the metadata from the wp_options table from your database. Deleting data from this table will result in the corresponding removal of information from your WooCommerce orders.

I hope you grasp the steps involved. If you need any other assistance, please let me know.

Best regards,

Hello @alexlii,

I hope you are doing well. It seems that the issue is connected to the WooCommerce checkout page. Please use this shortcode: [woocommerce_checkout] on your checkout page and inform me if the issue still exists on your site.

I am looking forward to your reply.

Best regards

Hello @ypopstylecom,

It appears that you are using an outdated version of the Dokan plugin. Kindly update your Dokan plugin to the latest version, which is 3.9.1. Please inform me if the issue persists after the update. I anticipate that updating the plugin will resolve the issue.

Best regards

Hello @beyondthreadsltd,

There seems to be a misconfiguration in your store URL. If you want to use two or more words, you need to use an underscore between them. You have set sold by in your store URL. Please use an underscore between the two words in the Vendor Store URL option from the WP Admin Dashboard > Dokan > Settings > General screen, like this: https://snipboard.io/WshTl8.jpg

I hope the issue will be resolved.

Best regards,

Hello @beyondthreadsltd

According to your video reference, it looks like the functionality is working fine on your website. If your other function does not work accurately, you can perform a conflict test on your marketplace.

To resolve this, please try the following –

• Deactivate all plugins except Dokan and WooCommerce.

If the above method doesn’t resolve your problem, then –

• Switch to any default theme, like Twenty Twenty or Storefront.
• Clear your site cache as well as the browser cache and try again.

If the problem gets resolved, it can be said that there is a conflicting theme or plugin on your site. To find the responsible theme or plugin, kindly perform a proper conflict test. You can follow this documentation to trace the responsible plugin or theme.

If you successfully find the conflicting plugin or theme, kindly contact the respective theme or plugin support for better guidance.

Best regards,

Hello @ypopstylecom

Could you please share a screenshot from the WP Admin Dashboard> Dokan> Settings> General screen like this: https://snipboard.io/87hgXR.jpg

Once you will provide the necessary screenshot, I will assist you to achieving your requirements.

Best regards,

Hello @modelthemes,

I understand your requirement and it’s importance in your marketplace. Sometimes vendors purchase their own products, which can affect the calculation, and they may also put their own reviews after purchasing their products. To address this, we have removed the add to cart button from vendors’ own products. Once vendors add their products, they can display them from another browser or from the customer end. This could be a potential solution for your scenario.

However, I will discuss your required settings with our team and see if we can provide further assistance. I hope this information is helpful.

Best regards,

Hello @anshifvc654

It seems like a caching problem on your website. Firstly, clear your site cache and try adding the Description and Short Description again. Also, notice that other option is visible or not. Please inform me about the results. Hopefully, clearing the cache will resolve the issue.

At the same time, you can follow this third-party blog to clear your website cache: https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/

Best regards,

Hello @markk26

?This can be a result of a plugin/theme conflict. To resolve this, please try the followings –

• Deactivate all plugins except Dokan and WooCommerce.

If the above method doesn’t resolve your problem, then –

• Switch to any default theme like Twenty Twenty or Storefront.
• Clear your site cache as well as the browser cache and try again.

If the problem gets resolved, it can be said that there is a conflicting theme or plugin on your site. To find the responsible theme/plugin, kindly perform a proper conflict test. You can follow this documentation to trace the responsible plugin/theme.

If you successfully find the conflicting plugin or theme, kindly contact the respective theme/plugin support for better guidance.

Best Regards.

Hello @agaglobalmedia

According to my knowledge, your required functionality is unavailable in Dokan lite plugin. It will require proper customization.

Best regards.

Hello @moiyoussef

According to my knowledge, it can be a page settings-related issue. Please check the page settings from the WP Admin Dashboard> Dokan> Settings> Page settings screen. If the page is selected properly from this screen and still get the issue, please let me know.

Best Regards,

• This reply was modified 1 year, 6 months ago by GausulAzam.

Hello @androamazing

It looks like you want to remove the vendor name from the frontend. You will be able to achieve this requirement with the Dokan lite plugin. To assist you better, could you please provide more specific details about where you’d like to remove the vendor’s name? The more information you share, the easier it will be for me to understand your exact needs and offer a precise solution if one is available.

I am looking forward to your reply.

Best regards,

Hello @miguelonx

According to my knowledge, the product-wise vat rate feature is unavailable in the Dokan lite plugin. This is a premium feature. According to the forum rules, I am unable to provide premium support via this channel. You may contact the plugin author.

Best Regards,

Hello @hasanalkhaled

The Table rate shipping functionality is unavailable in the Dokan Lite plugin. Since commercial products are not supported in these forums, I am unable to assist you regarding this topic. Please contact the Dokan team via their official Support Channel for assistance.

Best Regards,

Hello @zwee

The Automatic disbursement feature is unavailable in the Dokan Lite plugin. Since commercial products are not supported in these forums, I am unable to assist you regarding this topic. Please contact the Dokan team via their official Support Channel for further assistance.

Best Regards,