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Viewing 12 replies - 1 through 12 (of 12 total)

Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] G pay and Apple pay showing incorrect shipping cost for purchaser address

Thread Starter gavinbrunton
(@gavinbrunton)

2 weeks, 4 days ago

?Creating Shipping Zones based on the post Codes Instead of using NZ regions is such a beautiful simple solution!?

I have just tested it now and it is working perfectly

Thank you so much for your help

Have a great day

G

Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] G pay and Apple pay showing incorrect shipping cost for purchaser address
Thread Starter gavinbrunton
(@gavinbrunton)

3 weeks, 1 day ago
```
Here is a selection of New Zealand addresses complete with postcodes.

Will be interested to hear how you get along?

Thanks
............................
16 Homestead Lane

Cambridge 3434

.............................

254 Glenvar Road,?

Torbay

Auckland 0630

.................................

8 Tiroroa Lane

Christchurch 8022

..............................

32 Carlyle Street,

R.D.1

Takaka 7183

Nelson
```
Forum: Plugins
In reply to: [WooCommerce] G pay and Apple pay showing incorrect shipping cost for the purchaser address

Thread Starter gavinbrunton
(@gavinbrunton)

3 weeks, 4 days ago

After some more testing I have narrowed down my issue.

When a client is using Google pay (or Apple Pay), if their shipping address is overseas, the correct shipping costs are displayed in google pay.

BUT if their shipping address is within New Zealand (which is where I am based) the correct shipping cost is not displayed (instead the much more expensive “rest of world” shipping cost is displayed).

I believe the likely cause of this is;

For the correct shipping cost to be calculated on my checkout page both the country “New Zealand” and the Region within New Zealand needs to be selected. (I have different shipping zones set up for different regions within New Zealand). If somebody selects New Zealand on my checkout page but does not specify the region (Regardless of the delivery address they have entered) my website will display the “rest of world” shipping cost.

I am guessing that the address information coming from Google pay does not specify the region but simply supplies the address within New Zealand.

Not sure if the answer lies in needing to modify my shipping zones within WooCommerce or request that Google pay includes Region as part of the delivery address?

Appreciate any suggestions you have on the best way forward.

Thanks

G

Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] G pay and Apple pay showing incorrect shipping cost for purchaser address

Thread Starter gavinbrunton
(@gavinbrunton)

3 weeks, 4 days ago

After some more testing I have narrowed down my issue.

When a client is using Google pay (or Apple Pay), if their shipping address is overseas, the correct shipping costs are displayed in google pay.

BUT if their shipping address is within New Zealand (which is where I am based) the correct shipping cost is not displayed (instead the much more expensive “rest of world” shipping cost is displayed).

I believe the likely cause of this is;

For the correct shipping cost to be calculated on my checkout page both the country “New Zealand” and the Region within New Zealand needs to be selected. (I have different shipping zones set up for different regions within New Zealand). If somebody selects New Zealand on my checkout page but does not specify the region (Regardless of the delivery address they have entered) my website will display the “rest of world” shipping cost.

I am guessing that the address information coming from Google pay does not specify the region but simply supplies the address within New Zealand.

Not sure if the answer lies in needing to modify my shipping zones within WooCommerce or request that Google pay includes Region as part of the delivery address?

Appreciate any suggestions you have on the best way forward.

Thanks

G

Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] G pay and Apple pay showing incorrect shipping cost for purchaser address
Thread Starter gavinbrunton
(@gavinbrunton)

3 weeks, 4 days ago
screenshots of my Shipping Zones and Shipping Methods

View post on imgur.com
- This reply was modified 3 weeks, 4 days ago by gavinbrunton.
Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] G pay and Apple pay showing incorrect shipping cost for purchaser address

Thread Starter gavinbrunton
(@gavinbrunton)

3 weeks, 4 days ago

Please refer to this thread for further information https://www.ads-software.com/support/topic/g-pay-and-apple-pay-showing-incorrect-shipping-cost-for-the-purchaser-address-2/#post-18099018

Forum: Plugins
In reply to: [WooCommerce] G pay and Apple pay showing incorrect shipping cost for the purchaser address

Thread Starter gavinbrunton
(@gavinbrunton)

3 weeks, 4 days ago

You ask if the problem is isolated to Google Pay and Apple Methods within WooPayments?

Yes I believe it is, So I will start a new post at WooPayments plugin support.

Could you just tell me if you can; does the Google Pay and Apple Pay rely on the address selected within Google Pay or Apple Pay to select the shipping methods and shipping cost built into the website?

Thanks

Forum: Plugins
In reply to: [WooCommerce] G pay and Apple pay showing incorrect shipping cost for the purchaser address

Thread Starter gavinbrunton
(@gavinbrunton)

4 weeks, 1 day ago

How do you upload the Site’s System Status file to this chat?

I’m sure it will be obvious but can’t find it

I tried pasting the report into the above but not sure it got all of it

Just heading away for a couple days so might need to do this when I get home again

Forum: Plugins
In reply to: [WooCommerce] G pay and Apple pay showing incorrect shipping cost for the purchaser address

Thread Starter gavinbrunton
(@gavinbrunton)

4 weeks, 1 day ago

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Forum: Plugins
In reply to: [WooCommerce] G pay and Apple pay showing incorrect shipping cost for the purchaser address
Thread Starter gavinbrunton
(@gavinbrunton)

4 weeks, 1 day ago
Here are the answers I have for you so far
- I am using the default Woocommerce shipping zones (Not a third party plugin)
- I have had Google pay and Apple Pay running on my site only recently., So I believe this issue is likely to have been in place since I turned on the? Google pay and Apple Pay payment option.?
- I have already tested for plug-in conflicts by briefly turning off all plugins with no success?
- I will need to set up a staging site Or something similar to test for theme conflicts.
 - I am using the Divi ? by Elegant Themes / Divi builder. (Which is a very popular theme) so I assumed that if there was a conflict with Divi that I would find some discussion about this online.?
 - I have not set up a staging site before to test a different theme, But if you feel this is worthwhile I can do so.
- ?I will upload the Site’s System Status?
Thanks for your help it’s most appreciated

G
Forum: Everything else WordPress
In reply to: G pay and Apple pay showing incorrect shipping cost for the purchaser address

Thread Starter gavinbrunton
(@gavinbrunton)

1 month ago

Thanks James

Will do

Forum: Plugins
In reply to: [Themify - WooCommerce Product Filter] Not working with Divi

gavinbrunton
(@gavinbrunton)

5 years, 2 months ago

I believe I have the same problem.
I can successfully create a new product filter as described in https://www.elegantthemes.com/blog/divi-resources/how-to-create-filtered-sidebars-for-your-divi-woocommerce-pages
I can insert the product filter into the Divi page layout next to the Devi shop module and everything looks the way it should. But when you use the product filter it does not change the products displayed on the page!
The product filter displays and works correctly on the default woocommerce shop but not with a divi shop module.
I’m wondering if it needs to be linked somehow?
Any help on this would be most appreciated

If this is not the same issue that you other guys are having, please let me know and I can start a new thread.

G

Viewing 12 replies - 1 through 12 (of 12 total)