gavinohanlon

Hi GATHH,

Thanks for reaching out.

Have you tested the events with the meta test events tool – https://www.facebook.com/business/help/1624255387706033?id=818859032317965

If there is anything else, just let us know.

All the best.

Hi GATHH,

Thanks for your message.

Do you have any cache plugins? If you do, please try testing them for any conflicts with the pixel issue you described.

If there is anything else, just let us know.

All the best.

Hi GATHH,

Thanks for your message.

You would probably speak to your hosting provider for this.

All the best.

Hi GATHH,

Thanks for your reply.

Facebook might continue to show a message saying that the click ID is sometimes missing. This is usually related to traffic not coming from Facebook. If the traffic comes from somewhere else, the click ID won’t be present with the event.

If you need further assistance, please don’t hesitate to reach out

Kind regards.

Hi Jmterrel,

Thanks for your message.

You can use the Test events feature from Meta events manager to test this.
Keep in mind that only traffic from Facebook will carry an FB click ID.
If you have traffic from somewhere else, the click ID won’t be there on the event.

If you have any further questions, don’t hesitate to let us know.

All the best.

Hi GATHH,

Thanks for your message.

The conversion API that includes your Pixel is enough.
Adding your Pixel ID twice will result in 2 entries of the same pixel on your site.

I hope that answers your question. If there is anything else, just let us know.

All the best.

Hi GATHH,

Thanks for reaching out.

Turning on Advanced Matching can help – https://fatcatapps.com/knowledge-base/advanced-matching-woocommerce/

Please feel free to get back to us if there is anything else.

Kind regards.

Hi Mcdeth,

Thanks for your follow-up.

Just to clarify, since this discussion is about Pixel Cat, it currently doesn’t support assigning different pixels based on WPML language. While I understand other plugins have that functionality, it’s not possible with Pixel Cat.

Let me know if you have any other questions.

All the best.

Hi Mcdeth,

Thanks for your message.

I don’t believe it’s possible to directly assign different pixels based on WPML language. However, maybe the next best way to achieve this would likely be to use the Excluded Pages feature. You can add a pixel to your site and then exclude it from the languages where it’s not needed. Like this – https://pasteboard.co/2rA9E3zil6dG.png

Let me know if you need further guidance on setting this up.

All the best.

• This reply was modified 5 months, 3 weeks ago by gavinohanlon.

Hi Advertisingworks,

Thank you for bringing this to our attention. We appreciate your report regarding the PHP warning. I’ll pass this information along to our development team for further investigation.

If you have any additional insights or encounter any other issues, please don’t hesitate to let us know.

All the best.

Hi Leodefaveri,

Thank you so much for your nice words. We’re happy to hear that Pixel Cat is working perfectly for your needs and that you found it easy to configure.

We appreciate your encouragement to others. Ensuring the Pixel works as planned can be a bit tricky, but with the right tools and some patience, it all comes together. You can check our guide to test your Pixel.

If you ever have any questions or need further assistance, don’t hesitate to reach out. We’re here to help.

All the best.

Hi Virus5fx,

Thank you for your follow-up question.

To clarify, you would need to exclude each page individually. If you excluded all pages, your product pages would be included in that exclusion.

Unfortunately, there isn’t an option to include only specific pages for the pixel to track—only the ability to exclude pages. I’ll pass along your suggestion about reversing the process, so you can add specific pages instead of excluding them. We’re always looking for ways to improve our plugin, and your input helps.

If you need any further assistance or have more questions, feel free to reach out.

All the best.

Hi Virus5fx,

Thank you for reaching out with your question.

Yes, you can achieve this using our plugin. In the paid version, you can use the “Exclude Pages” option from the “Add Pixel” modal to prevent the pixel from firing on product pages where it’s not needed. This way, each Pixel will only track WooCommerce events (like add_to_cart, purchase, etc.) for its specific assigned product.

You can set up each Pixel for its respective product and then exclude all other pages where you don’t want that particular Pixel to fire.

If you need any further assistance with setting this up, feel free to ask.

All the best.

Hi Jaroslawistok, thanks for reaching out.

Locker Cat started as a side project with the hope that it would gain more interest over time. Our plan was to eventually develop an improved version with share verification and perhaps even a premium option.

However, it hasn’t received the attention we anticipated, so we’ve decided not to invest further in its development.

We’ll keep it available for those who find it useful, but please note that the plugin will remain in its current state.

If you have any other questions, feel free to reach out.

Best regards.

Hi there,

Thanks for your message.

I’ve forwarded this information to our development team, who are working on a solution. We’re planning to include a fix in the upcoming version, which is currently in the testing phase. In this version, the issue doesn’t appear to be occurring.

We appreciate your patience and will keep you informed of any updates. If you have any further questions or need assistance in the meantime, please feel free to reach out.

Thanks again for your input.

All the best.