gavintbh

OK, I can’t even get WooCommerce Payments to show now so I’ve officially given up! I’ll stick with what I already have.

Hi – this isn’t resolved, I’m afraid. I just haven’t had time to test by disabling all plugins yet, etc.

Hi Ahmed – the problem still exists when I switch to Storefront. It wouldn’t be possible to test if I disabled WooCommerce and WooCommerce Payments(?!)

### WordPress Environment ###

WordPress address (URL): https://www.staging2.casamo.co.uk
Site address (URL): https://www.staging2.casamo.co.uk
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: ?
WP Cron: –
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.22
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wpiy_
Total Database Size: 131.61MB
Database Data Size: 89.41MB
Database Index Size: 42.20MB
wpiy_woocommerce_sessions: Data: 1.89MB + Index: 0.04MB + Engine MyISAM
wpiy_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpiy_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_woocommerce_order_items: Data: 0.52MB + Index: 0.28MB + Engine MyISAM
wpiy_woocommerce_order_itemmeta: Data: 4.06MB + Index: 2.64MB + Engine MyISAM
wpiy_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpiy_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wpiy_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_actionscheduler_actions: Data: 6.52MB + Index: 8.94MB + Engine InnoDB
wpiy_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_actionscheduler_logs: Data: 4.52MB + Index: 4.03MB + Engine InnoDB
wpiy_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_aws_index: Data: 9.52MB + Index: 7.03MB + Engine InnoDB
wpiy_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpiy_comments: Data: 1.38MB + Index: 0.60MB + Engine MyISAM
wpiy_duplicator_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_mailchimp_carts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpiy_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_mclean_refs: Data: 0.31MB + Index: 0.00MB + Engine InnoDB
wpiy_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_options: Data: 4.77MB + Index: 0.56MB + Engine MyISAM
wpiy_pb_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_pmxi_hash: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
wpiy_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_pmxi_images: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wpiy_pmxi_imports: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
wpiy_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_pmxi_templates: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
wpiy_postmeta: Data: 39.04MB + Index: 8.78MB + Engine MyISAM
wpiy_posts: Data: 2.99MB + Index: 0.81MB + Engine MyISAM
wpiy_qa_cog_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_qa_cog_order_product_lookup: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpiy_qa_cog_order_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpiy_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_termmeta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wpiy_terms: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wpiy_term_relationships: Data: 0.26MB + Index: 0.52MB + Engine MyISAM
wpiy_term_taxonomy: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpiy_usermeta: Data: 1.52MB + Index: 0.82MB + Engine MyISAM
wpiy_users: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
wpiy_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_vtprd_transient_cart_data: Data: 2.52MB + Index: 0.16MB + Engine InnoDB
wpiy_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpiy_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_wc_customer_lookup: Data: 0.22MB + Index: 0.17MB + Engine InnoDB
wpiy_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpiy_wc_order_product_lookup: Data: 0.45MB + Index: 0.47MB + Engine InnoDB
wpiy_wc_order_stats: Data: 0.27MB + Index: 0.28MB + Engine InnoDB
wpiy_wc_order_tax_lookup: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wpiy_wc_product_meta_lookup: Data: 0.23MB + Index: 0.47MB + Engine InnoDB
wpiy_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_wpmcleaner: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_wp_topbar_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpiy_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpiy_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpiy_yoast_indexable: Data: 5.52MB + Index: 4.06MB + Engine InnoDB
wpiy_yoast_indexable_hierarchy: Data: 0.33MB + Index: 0.52MB + Engine InnoDB
wpiy_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpiy_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpiy_yoast_seo_links: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
wpiy_yoast_seo_meta: Data: 0.29MB + Index: 0.29MB + Engine MyISAM

### Post Type Counts ###

acf: 2
acf-field: 4
acf-field-group: 1
advanced_ads: 1
attachment: 5775
br_product_filter: 6
custom_css: 2
et_pb_layout: 32
nav_menu_item: 156
oembed_cache: 52
page: 20
portfolio: 4
post: 8
product: 1297
product_variation: 293
shop_coupon: 33
shop_order: 2228
shop_order_refund: 363
tt_font_control: 1
ufaq: 2
vtprd-rule: 1
wcs_ruleset: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (54) ###

Advanced Custom Fields: by Delicious Brains – 5.10.1
Advanced Woo Search PRO: by ILLID – 2.35
Better Search Replace: by Delicious Brains – 1.3.4
Child Theme Configurator: by Lilaea Media – 2.5.8
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Cost of Goods for WooCommerce Pro: by WPFactory – 2.4.7
Disable Real MIME Check: by Sergey Biryukov – 1.0
Display PHP Version: by David Gwyer – 1.7
Duplicator: by Snap Creek – 1.4.2
Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1
Google Customer Reviews for WooCommerce: by eCreations – 2.6.12
Envato Market: by Envato – 2.0.6
301 Redirects: by WebFactory Ltd – 2.70
File Manager Advanced: by modalweb – 4.0
Font Awesome: by Font Awesome – 4.0.2
Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.3.4
Jetpack: by Automattic – 10.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
Mailchimp for WooCommerce: by Mailchimp – 2.5.2
Media Cleaner: by Jordy Meow – 6.2.0
Product Filter for WooCommerce: by XforWooCommerce – 8.1.1
Product XML Feeds for WooCommerce Pro: by WPWhale – 2.2.3
Promo Banner: by Maxim Doronin – 1.1.26
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
SiteGround Optimizer: by SiteGround – 5.9.5
Shopkeeper Deprecated Features: by GetBowtied – 1.1.6
Shopkeeper Extender: by GetBowtied – 1.6.9
Shopkeeper Portfolio Addon: by GetBowtied – 1.3.5
Shopkeeper Typekit Fonts: by GetBowtied – 1.3
takepayments WooCommerce Integration: by takepayments – 2.2.5
Trustpilot-reviews: by Trustpilot – 2.5.886
User Role Editor: by Vladimir Garagulya – 4.60.1
WooCommerce Dynamic Pricing & Discounts: by RightPress – 2.4.2
Widget Context: by Kaspars Dambis – 1.3.2
WPC Product Bundles for WooCommerce (Premium): by WPClever – 5.8.1
WooSwatches - Woocommerce Color or Image Variation Swatches: by WooMatrix – 3.1.4
WooCommerce Conversion Tracking: by weDevs – 2.0.8
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
WooCommerce Pixel Manager: by woopt – 1.11.2
WooCommerce Lead Time: by Barn2 Plugins – 1.5.4
WooCommerce Payments: by Automattic – 2.9.0
WooCommerce PayPal Payments: by WooCommerce – 1.5.1
Store Toolkit for WooCommerce: by Visser Labs – 2.3.1
WooCommerce Table Rate Shipping: by Bolder Elements – 4.2.1
WooCommerce: by Automattic – 5.6.0
Yoast SEO: by Team Yoast – 17.0
WP All Import Pro: by Soflyy – 4.6.9
WP Crontrol: by John Blackbourn & contributors – 1.10.0
WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.7
WPFactory Helper: by Algoritmika Ltd – 1.3.1
WP All Import - Yoast WordPress SEO Add-On: by Soflyy – 1.1.8
Zendesk Chat Widget: by Zendesk – 1.4.18

### Inactive Plugins (1) ###

Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.43

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #5 - /shop/
Basket: #308 - /cart/
Checkout: #309 - /checkout/
My account: #310 - /my-account/
Terms and conditions: #562 - /terms-and-conditions/

### Theme ###

Name: Shopkeeper Child
Version: 2.9.24.1590747376
Author URL: https://www.getbowtied.com/
Child Theme: ?
Parent Theme Name: Shopkeeper
Parent Theme Version: 2.9.41
Parent Theme Author URL: https://www.getbowtied.com/
WooCommerce Support: ?

### Templates ###

Overrides: shopkeeper-child/woocommerce/archive-product.php
shopkeeper/woocommerce/checkout/form-coupon.php
shopkeeper/woocommerce/checkout/form-login.php
shopkeeper/woocommerce/content-product.php
shopkeeper/woocommerce/content-single-product.php
shopkeeper-child/woocommerce/emails/admin-failed-order.php
shopkeeper-child/woocommerce/emails/customer-completed-order.php
shopkeeper-child/woocommerce/emails/customer-invoice.php
shopkeeper-child/woocommerce/emails/customer-note.php
shopkeeper-child/woocommerce/emails/customer-processing-order.php
shopkeeper/woocommerce/global/quantity-input.php
shopkeeper/woocommerce/global/sidebar.php
shopkeeper/woocommerce/global/wrapper-end.php
shopkeeper/woocommerce/global/wrapper-start.php
shopkeeper/woocommerce/myaccount/form-login.php
shopkeeper/woocommerce/single-product/add-to-cart/simple.php
shopkeeper/woocommerce/single-product/product-image.php
shopkeeper/woocommerce/single-product/product-thumbnails.php
shopkeeper/woocommerce/single-product/tabs/tabs.php
shopkeeper/woocommerce/single-product.php

### Templates ###

thumbnail: 
medium: 
medium_large: 
large: 
1536x1536: 
2048x2048: 
blog-isotope: 
woocommerce_thumbnail: 
woocommerce_single: 
woocommerce_gallery_thumbnail: 
shop_catalog: 
shop_single: 
shop_thumbnail: 
ppec_logo_image_size: 
ppec_header_image_size: 

### WooCommerce PayPal Payments ###

Onboarded: Yes
Shop country code: GB
PayPal card processing available in country: Yes
Pay Later messaging available in country: Yes
Vault enabled: Yes

### Action Scheduler ###

Complete: 18,672
Oldest: 2021-08-04 03:30:27 +0100
Newest: 2021-09-02 13:15:55 +0100

Pending: 3
Oldest: 2021-09-02 13:30:55 +0100
Newest: 2021-09-09 09:35:49 +0100

### Status report information ###

Generated at: 2021-09-02 13:23:10 +01:00

Use contact form for backend access, if needed.

Hi Senff – you can see it on my staging site: https://www.staging2.casamo.co.uk/. If you add a product and checkout, you’ll first see ‘Credit Card / Debit Card’ then click on another payment option and that changes to ‘WooCommerce Payments’.

e.g. https://www.casamo.co.uk/product/baumhaus-signature-cff04a-table-with-6-x-cff03c-chairs-bundle/

Just to follow up – the problem was not the filtering functionality but the ‘lazy image load’ function in the JetPack plugin, which I disabled to fix the issue.

Cheers,
Gavin

Hello Dima – I have the same problem https://www.casamo.co.uk/shop/collections with main product thumbnail images disappearing following filtering. I have the same problem after adding the code you mentioned.