Ricardo Perez

Hello @dougaitken
Thanks for answering.
You are right, in the first attempt I was using a test card with real transaction, when I realized it I corrected it and the error has remained. The tests with test API and test card are working correctly, but the real ones I am not getting progress.

I can share transaction logs with you in real mode.

In the last conversation with WooCommerce support, they told me that at the time of payment the secret keys were changing and that is why it generated the error, I have no idea how to correct it and Stripe has not yet given me reason beyond what I should wait that a technician specialized in the area contact me to help with the error.

You can tell me which record or log would serve to analyze the process, I will be attentive to your response, thanks again

Hola! gracias por responder.
Acá comparto el log:

El modo depuración se encuentra activo.
Pude revisar que en el dashboard de Stripe aparecen todos los intentos de pagos realizados en la web, pero ninguno con exito por el error que arroja.

### WordPress Environment ###

WordPress address (URL): https://nelumbo.us
Site address (URL): https://nelumbo.us
WC Version: 4.6.1
REST API Version: ? 4.6.1
WC Blocks Version: ? 3.4.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.6.2
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.12
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.45.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.6.1
WC Database Prefix: wp_9mqqwc8p1k_
Total Database Size: 9.75MB
Database Data Size: 7.22MB
Database Index Size: 2.53MB
wp_9mqqwc8p1k_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_9mqqwc8p1k_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_9mqqwc8p1k_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_9mqqwc8p1k_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_9mqqwc8p1k_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_9mqqwc8p1k_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_9mqqwc8p1k_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_9mqqwc8p1k_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_9mqqwc8p1k_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_9mqqwc8p1k_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_9mqqwc8p1k_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_9mqqwc8p1k_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_9mqqwc8p1k_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_9mqqwc8p1k_postmeta: Data: 1.52MB + Index: 0.38MB + Engine InnoDB
wp_9mqqwc8p1k_posts: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
wp_9mqqwc8p1k_post_views: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_9mqqwc8p1k_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_9mqqwc8p1k_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_9mqqwc8p1k_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
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wp_9mqqwc8p1k_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_9mqqwc8p1k_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_9mqqwc8p1k_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_9mqqwc8p1k_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_9mqqwc8p1k_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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### Post Type Counts ###

attachment: 268
custom_css: 1
customize_changeset: 1
nav_menu_item: 24
page: 28
post: 16
product: 28
product_variation: 14
revision: 229
shop_order: 3
us_content_template: 11
us_grid_layout: 5
us_header: 2
us_page_block: 6
us_portfolio: 13

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (14) ###

Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.6
Jetpack by WordPress.com: by Automattic – 9.0.2
WPBakery Page Builder: by Michael M - WPBakery.com – 6.4.1
Google Ads & Marketing by Kliken: by Kliken – 1.0.6 – Installed version not tested with active version of WooCommerce 4.6.1
Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.6.1
Post Views Counter: by Digital Factory – 1.3.2
UpSolution Core: by UpSolution – 7.10
Webgility: by Webgility – v386 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce Stripe Gateway: by WooCommerce – 4.5.3 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce Shipping & Tax: by Automattic – 1.25.1 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce UPS Shipping: by WooCommerce – 3.2.29 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce USPS Shipping: by WooCommerce – 4.4.48 – Installed version not tested with active version of WooCommerce 4.6.1
WooCommerce: by Automattic – 4.6.1
Yoast SEO Premium: by Team Yoast – 14.0.4

### Inactive Plugins (1) ###

Akismet Anti-Spam: by Automattic – 4.1.6

### Dropin Plugins (1) ###

object-cache.php: APCu Object Cache

### Must Use Plugins (1) ###

System Plugin: by  – 3.21.3

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #3843 - /shop/
Cart: #774 - /cart/
Checkout: #776 - /checkout/
My account: ? Page does not contain the shortcode.
Terms and conditions: #2062 - /terms-of-use/

### Theme ###

Name: Impreza
Version: 7.10
Author URL: https://us-themes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 181
Oldest: 2020-09-20 03:58:51 +0000
Newest: 2020-10-28 16:06:57 +0000

Y el log de woocommerce-gateway-stripe

020-10-28T16:10:47+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T16:26:26+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T16:30:36+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T16:39:23+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T18:17:19+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T18:32:33+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T18:54:51+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T18:55:03+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T18:56:01+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Error: Unable to verify domain – missing secret key.
====End Log====

2020-10-28T18:56:04+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T19:03:54+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T19:04:27+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T19:04:28+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T19:04:29+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

2020-10-28T19:04:44+00:00 DEBUG
====Stripe Version: 4.5.3====
====Start Log====
Your domain has been verified with Apple Pay!
====End Log====

Hola buena tarde, alguien ha tenido alguien ha tenido el siguiente problema?

Unable to process this payment, please try again or use alternative method.

Tengo configurado Stripe correctamente y en WooCommerce también, les comparto algunos captures por si es de ayuda a entender el origen.

https://drive.google.com/drive/folders/1SZcTItKgy2bxQNDtu5yFbQe0RSZQp9VM?usp=sharing

Cualquier consejo es bueno, gracias de antemano.