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Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Multi Duplicated Orders Errors

Thread Starter EliteGent
(@gentlemako)

1 week, 2 days ago

PayPal support request has been submitted.

Another update:

Every customer tells us the same thing. When they go to pay, the system is declining their payments. so they keep submitting the order until one goes through and then declined payments go through so we end up with multiple orders from the same customer for the same items.

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Order processing error

EliteGent
(@gentlemako)

1 week, 2 days ago

Same issue here.

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Multi Duplicated Orders Errors

Thread Starter EliteGent
(@gentlemako)

1 week, 6 days ago

Hello Krystian,

We have tried multiple orders, and they all went well. We noticed this issue is happening even with PayPal pay later, and sometimes PayPal checkout, which doesn’t make sense since the customer goes through the PayPal portal. Please advise.

Thank you

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Multi Duplicated Orders Errors

Thread Starter EliteGent
(@gentlemako)

1 week, 6 days ago

Hello Krystian,

We have tried this with Paypal sandbox. When we click on Test payments with PayPal sandbox, the Paypal pop-up works properly with no issue; we will try to replicate this issue by placing small orders on the real website and keep you updated.

Thank you.

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Multi Duplicated Orders Errors
Thread Starter EliteGent
(@gentlemako)

2 weeks ago
Hi Krystian,

Thank you for the response, we made sure to deactivate redis cache and exclude the checkout as well as the cart page from the caching system and the issue still presits.
- This reply was modified 2 weeks ago by EliteGent.
Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Multi Duplicated Orders Errors

Thread Starter EliteGent
(@gentlemako)

2 weeks, 3 days ago

We went back to using the advanced debit/credit cards, but the issue persists, and we have to refund duplicated orders for customers every day. We noticed a lot of errors about webhooks verification being failed.

https://privatebin.syde.com/?61b6f0e562d986a4#BbjTWEFF3mitSXuFsXDWDD3oZ4E56UCozsmBwvik4gnR

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Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Duplicate Transactions – Multiple Transactions for the same order!!!!

Thread Starter EliteGent
(@gentlemako)

2 months, 1 week ago

Hello Krystian,

We have no idea how to reproduce this issue. Sometimes, it happens multiple times, and sometimes, it happens fewer times. The only thing we got from our customers is that when they try to place the order, it says something has failed, and then when they click again on the place order button, we get two New Order confirmations and charge the customer twice.

Best Regards,

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Duplicate Transactions – Multiple Transactions for the same order!!!!
Thread Starter EliteGent
(@gentlemako)

2 months, 2 weeks ago
Hi Krystian,

This is the debug we got after another order which was being charged and duplicated 3 times. Please note that the website name have been hidden for security reasons.

Kind Regards,
```
024-09-03T05:13:39+00:00 Debug PATCH https://api-m.paypal.com/v2/checkout/orders/5M864532SY692645M
Request Body: [{"op":"replace","path":"\/purchase_units\/@reference_id=='default'","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-Champagne-Tum_-scaled.jxxpg"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"480952","invoice_id":"GG-480952","soft_descriptor":"xxxxxxx"}}]
Response Debug ID: 0d92624306a50
Response: Array
(
 [code] => 204
 [message] => No Content
)

2024-09-03T05:13:39+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/5M864532SY692645M
Response Debug ID: 5801c831aaac9
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:13:41+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders/5M864532SY692645M/capture
Response Debug ID: e3be67b6fdd76
Response: Array
(
 [code] => 201
 [message] => Created
)

2024-09-03T05:14:01+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-xxxxxxxx.com_-scaled.jpg","cart_item_key":"facdd5c3227e8eca04dc94eb6e62087b"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"pcp_customer_t_437d6a876705bf780e124cdf798301","soft_descriptor":"xxxxxxxx"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"xxxxxxxx","return_url":"https:\/\/www.xxxxxxxx.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.xxxxxxxx.com\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"[email protected]","name":{"given_name":"Will","surname":"Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"14056798124"}}},"payment_source":{"card":{"attributes":{"verification":{"method":"SCA_WHEN_REQUIRED"}}}}}
Response Debug ID: 1794637329d38
Response: Array
(
 [code] => 201
 [message] => Created
)

2024-09-03T05:14:03+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/4G9733868X2976735
Response Debug ID: 1720ce4acc9ba
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:14:07+00:00 Debug POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"4d39c9b0-69b3-11ef-a5f7-5301ae5874ef","transmission_time":"2024-09-03T05:13:48Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-1a5f47cb","auth_algo":"SHA256withRSA","transmission_sig":"at2nadrQgZ0Tx2J5hrm5UT0ExB6w8AXWT2fFDxnNKaFiulbOiFTwpykVe634k4ZYPhoSgTE\/Wy01kqxIzgJnrkzkz+r86pvnkHQE4jtt2dhFcMWVsMQlJlWEcN+\/37I7evepLgGnqIbUKfh8q+T4g2WNrDKzLj7q\/Kn4zNfOjpONMJiDa24RAOCquNJcNx9vaPNfPHt6rA2xL1hAn0Olw5vJ6jbMBRBv47fIX8x7ZTOyChDs4AJtBpV24iPt\/d3lZdGmFAkikMHCH3H6sUniNWSkwoX4FpxjnJnOi+DeUWs2kJPolzI0AYZhF3PyD1Scx0FfgunT7Hbb1R30L7kfpg==","webhook_id":"6S781234NN2779901","webhook_event":{"id":"WH-3VN40987G8076533U-52514574EL274474L","event_version":"1.0","create_time":"2024-09-03T05:13:44.528Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for $ 816.99 USD","resource":{"id":"5RG27502FJ620582F","amount":{"currency_code":"USD","value":"816.99"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE","dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"]},"disbursement_mode":"INSTANT","seller_receivable_breakdown":{"gross_amount":{"currency_code":"USD","value":"816.99"},"paypal_fee":{"currency_code":"USD","value":"24.92"},"net_amount":{"currency_code":"USD","value":"792.07"}},"invoice_id":"GG-480952","custom_id":"480952","status":"COMPLETED","processor_response":{"avs_code":"Y","cvv_code":"M","response_code":"0000"},"supplementary_data":{"related_ids":{"order_id":"5M864532SY692645M"}},"payee":{"email_address":"[email protected]","merchant_id":"WKEX6MPTTGHRU"},"create_time":"2024-09-03T05:13:40Z","update_time":"2024-09-03T05:13:40Z","links":[{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/5RG27502FJ620582F","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/5RG27502FJ620582F\/refund","rel":"refund","method":"POST"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/5M864532SY692645M","rel":"up","method":"GET"}],"network_transaction_reference":{"id":"584247188200340","network":"VISA"}},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-3VN40987G8076533U-52514574EL274474L","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-3VN40987G8076533U-52514574EL274474L\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: a80a2ed2d6e9b
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:14:07+00:00 Debug Webhook WH-3VN40987G8076533U-52514574EL274474L received of type PAYMENT.CAPTURE.COMPLETED and by resource "capture"
2024-09-03T05:14:07+00:00 Debug Webhook is going to be handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:14:07+00:00 Info Webhook has been handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:18:33+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-Alxxxxxxxxu.com_-scaled.jpg","cart_item_key":"facdd5c3227e8eca04dc94eb6e62087b"}],"shipping":{"name":{"full_name":" "},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"pcp_customer_16225","soft_descriptor":"xxxxxxxx"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"xxxxxxxx","return_url":"https:\/\/www.xxxxxxxx.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.xxxxxxxx.com\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"[email protected]","name":{"given_name":"Will","surname":"Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"14056798124"}}},"payment_source":{"card":{"attributes":{"verification":{"method":"SCA_WHEN_REQUIRED"}}}}}
Response Debug ID: 98ee0cbe086ef
Response: Array
(
 [code] => 201
 [message] => Created
)

2024-09-03T05:18:34+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/0NU97324RH2967327
Response Debug ID: d3798e952ddee
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:18:37+00:00 Debug PATCH https://api-m.paypal.com/v2/checkout/orders/0NU97324RH2967327
Request Body: [{"op":"replace","path":"\/purchase_units\/@reference_id=='default'","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-Champxxxxxxxx.com_-scaled.jpg"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"480953","invoice_id":"GG-480953","soft_descriptor":"xxxxxxxx"}}]
Response Debug ID: 1e3edf22b3010
Response: Array
(
 [code] => 204
 [message] => No Content
)

2024-09-03T05:18:37+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/0NU97324RH2967327
Response Debug ID: bd4d0aa452a33
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:18:38+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders/0NU97324RH2967327/capture
Response Debug ID: 395109b05ce5b
Response: Array
(
 [code] => 201
 [message] => Created
)

2024-09-03T05:19:18+00:00 Debug POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"fea4cb50-69b3-11ef-9a26-6d10bd35568a","transmission_time":"2024-09-03T05:18:46Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-1a5f47cb","auth_algo":"SHA256withRSA","transmission_sig":"iR2QGfDbzEblrJJEQ2a4R5MEbU+CJhNxEOujq\/Dpp+NATG4R+VBAZFeyi3HpExxHIfHWvzEvvJ6xmg8gFi5ILb8wLcGiDWG7fnYaHkNKpADNWf4r9Bqebabny\/xoijDR6\/iW0xc0vELFeF15OJ8ylub7GHZcvbeZSoyDOMXgFUl0MABfnQjINp96RUYdUWqSoFypc8307Ikd+DFW1GmSfsb\/Sf1W3TKK1XNCEKn5bt7vo2UoMy+KOWRspTQSvgusoSr6myTCB1cFQWZiKMgBefbcIaek17Y+zybX\/DaOhPpJdUIzSwexKMpkQvfPx+djDvBr7XlhH\/ol6dt1wrm7wA==","webhook_id":"6S781234NN2779901","webhook_event":{"id":"WH-2P6635188G506612L-7TM447469G6967541","event_version":"1.0","create_time":"2024-09-03T05:18:42.985Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for $ 816.99 USD","resource":{"id":"3C1337742H284091G","amount":{"currency_code":"USD","value":"816.99"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE","dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"]},"disbursement_mode":"INSTANT","seller_receivable_breakdown":{"gross_amount":{"currency_code":"USD","value":"816.99"},"paypal_fee":{"currency_code":"USD","value":"24.92"},"net_amount":{"currency_code":"USD","value":"792.07"}},"invoice_id":"GG-480953","custom_id":"480953","status":"COMPLETED","processor_response":{"avs_code":"Y","cvv_code":"M","response_code":"0000"},"supplementary_data":{"related_ids":{"order_id":"0NU97324RH2967327"}},"payee":{"email_address":"[email protected]","merchant_id":"WKEX6MPTTGHRU"},"create_time":"2024-09-03T05:18:37Z","update_time":"2024-09-03T05:18:37Z","links":[{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/3C1337742H284091G","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/3C1337742H284091G\/refund","rel":"refund","method":"POST"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/0NU97324RH2967327","rel":"up","method":"GET"}],"network_transaction_reference":{"id":"304247191182544","network":"VISA"}},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2P6635188G506612L-7TM447469G6967541","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-2P6635188G506612L-7TM447469G6967541\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 63799d6196c61
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:19:18+00:00 Debug Webhook WH-2P6635188G506612L-7TM447469G6967541 received of type PAYMENT.CAPTURE.COMPLETED and by resource "capture"
2024-09-03T05:19:18+00:00 Debug Webhook is going to be handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:19:18+00:00 Info Webhook has been handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:19:24+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders
Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-xxxxxxxxxxxxxxxx.com_-scaled.jpg","cart_item_key":"facdd5c3227e8eca04dc94eb6e62087b"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"pcp_customer_16225","soft_descriptor":"xxxxxxxx"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"LOGIN","locale":"en-US","brand_name":"xxxxxxxx","return_url":"https:\/\/www.xxxxxxxx.com\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/www.xxxxxxxx.com\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"[email protected]","name":{"given_name":"Will","surname":"Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"14056798124"}}},"payment_source":{"card":{"attributes":{"verification":{"method":"SCA_WHEN_REQUIRED"}}}}}
Response Debug ID: 46c40de01f8d6
Response: Array
(
 [code] => 201
 [message] => Created
)

2024-09-03T05:19:26+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/19R40643AS004490B
Response Debug ID: 61fb35bd4bda1
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:19:28+00:00 Debug PATCH https://api-m.paypal.com/v2/checkout/orders/19R40643AS004490B
Request Body: [{"op":"replace","path":"\/purchase_units\/@reference_id=='default'","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"816.99","breakdown":{"item_total":{"currency_code":"USD","value":"699.99"},"shipping":{"currency_code":"USD","value":"75.00"},"tax_total":{"currency_code":"USD","value":"42.00"}}},"description":"","items":[{"name":"Floral All Champagne Tuxedo - 3 Piece","unit_amount":{"currency_code":"USD","value":"699.99"},"quantity":1,"description":"","sku":"11223-42R","category":"PHYSICAL_GOODS","url":"https:\/\/www.xxxxxxxx.com\/product\/mens-all-champagne-tuxedo\/?attribute_jacket-vest-size=42R&attribute_pant-color=Matching+Pant","image_url":"https:\/\/www.xxxxxxxx.com\/wp-content\/uploads\/2020\/03\/Mens-All-Champagne-Tuxxxxxxxxx.com_-scaled.jpg"}],"shipping":{"name":{"full_name":"Will Beary"},"address":{"country_code":"US","address_line_1":"11284 flagstaff pl","admin_area_1":"MD","admin_area_2":"Waldorf md","postal_code":"20601"}},"custom_id":"480954","invoice_id":"GG-480954","soft_descriptor":"xxxxxxxx"}}]
Response Debug ID: 96d0ee80441fe
Response: Array
(
 [code] => 204
 [message] => No Content
)

2024-09-03T05:19:28+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/19R40643AS004490B
Response Debug ID: dd998317a98e2
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:19:29+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders/19R40643AS004490B/capture
Response Debug ID: d1b50ea0ceaa3
Response: Array
(
 [code] => 201
 [message] => Created
)

2024-09-03T05:20:09+00:00 Debug POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature
Request Body: {"transmission_id":"1d383f70-69b4-11ef-afa6-43e6c652a0f8","transmission_time":"2024-09-03T05:19:37Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-1a5f47cb","auth_algo":"SHA256withRSA","transmission_sig":"YoDT1zD6tHD7ugN9K7oEXhNuE1JbXRHfd9v622VX2f9X\/HfjDnLuKuedK7ZhzNBOMXa12GqoDLAXJePHvQDiOqB9+FW4ynD\/vOohjRzDkne2BhhQ8NVNbxJctn5lMDEmMrPVAK1EkWqXodoQ4FVSoy7GHdRZ2Q3SzGL5rSY7yRhIVV8rlxQJCgUx3MHvOwIWdByVMaR61KITyAFTF8HU5jz9GhTL7ul1JjjziCIOO8KEdW4N\/2A\/2s9EjihqZGP7ivQJMzhL+3Ud0pmYPorfJm3de+61ID7+K3HqlY\/m6cMiEWlhJ1r757SPVvXlspD2kx0KEBIXMR7fJz7tCddNUw==","webhook_id":"6S781234NN2779901","webhook_event":{"id":"WH-77324261K8954183N-4VV51309T72845244","event_version":"1.0","create_time":"2024-09-03T05:19:33.756Z","resource_type":"capture","resource_version":"2.0","event_type":"PAYMENT.CAPTURE.COMPLETED","summary":"Payment completed for $ 816.99 USD","resource":{"id":"4XS25775EC798661T","amount":{"currency_code":"USD","value":"816.99"},"final_capture":true,"seller_protection":{"status":"ELIGIBLE","dispute_categories":["ITEM_NOT_RECEIVED","UNAUTHORIZED_TRANSACTION"]},"disbursement_mode":"INSTANT","seller_receivable_breakdown":{"gross_amount":{"currency_code":"USD","value":"816.99"},"paypal_fee":{"currency_code":"USD","value":"24.92"},"net_amount":{"currency_code":"USD","value":"792.07"}},"invoice_id":"GG-480954","custom_id":"480954","status":"COMPLETED","processor_response":{"avs_code":"Y","cvv_code":"M","response_code":"0000"},"supplementary_data":{"related_ids":{"order_id":"19R40643AS004490B"}},"payee":{"email_address":"[email protected]","merchant_id":"WKEX6MPTTGHRU"},"create_time":"2024-09-03T05:19:28Z","update_time":"2024-09-03T05:19:28Z","links":[{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/4XS25775EC798661T","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/payments\/captures\/4XS25775EC798661T\/refund","rel":"refund","method":"POST"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/19R40643AS004490B","rel":"up","method":"GET"}],"network_transaction_reference":{"id":"304247191693992","network":"VISA"}},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-77324261K8954183N-4VV51309T72845244","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-77324261K8954183N-4VV51309T72845244\/resend","rel":"resend","method":"POST"}]}}
Response Debug ID: 632d8a94f8d13
Response: Array
(
 [code] => 200
 [message] => OK
)

2024-09-03T05:20:09+00:00 Debug Webhook WH-77324261K8954183N-4VV51309T72845244 received of type PAYMENT.CAPTURE.COMPLETED and by resource "capture"
2024-09-03T05:20:09+00:00 Debug Webhook is going to be handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T05:20:09+00:00 Info Webhook has been handled by PAYMENT.CAPTURE.COMPLETED on WooCommerce\PayPalCommerce\Webhooks\Handler\PaymentCaptureCompleted
2024-09-03T06:49:04+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T06:49:08+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T07:11:24+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T07:11:29+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T09:50:55+00:00 Error Cart simulation failed: Could not validate nonce.
2024-09-03T09:50:59+00:00 Error Cart simulation failed: Could not validate nonce.
```
- This reply was modified 2 months, 2 weeks ago by EliteGent.
Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Duplicate Transactions – Multiple Transactions for the same order!!!!

Thread Starter EliteGent
(@gentlemako)

2 months, 2 weeks ago

Hi Krystian,

Thank you for your response. As of now, we have identified that the issue only arises with advanced card payments. Customers have reported that when they click on “place an order,” they receive an error message. However, we receive a new order notification. Subsequently, when they click on “place an order” again, the order goes through to the “thank you” page, resulting in duplicate orders. We then have to refund the second order each time, resulting in a loss of the PayPal fees as they are non-refundable.

Kind Regards,

Forum: Plugins
In reply to: [Product Feed PRO for WooCommerce by AdTribes – WooCommerce Product Feeds] Crashing site and Duplicating Feeds
Thread Starter EliteGent
(@gentlemako)

2 months, 3 weeks ago
Hello there,

It seems like even the new version of the pluguin crashes the page and creates duplicate feeds. It seems like the older versions worked much better, and the more updates this plugin has, the worse it gets. currently we use way older versions that worked fine for our site.

Kind Regards,
- This reply was modified 2 months, 3 weeks ago by EliteGent.
Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Transactions shipping addresses not being sent to PayPal

Thread Starter EliteGent
(@gentlemako)

4 months, 1 week ago

Hello Krystian,

Indeed, we have the require final confirmation on checkout page enabled.

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Transactions shipping addresses not being sent to PayPal

Thread Starter EliteGent
(@gentlemako)

4 months, 1 week ago

Hello Krystian,

The last transaction we had a similar problem with was a month ago, I am wondering if the issue has been fixed after this period; we’ll wait and see if any similar case happens again.

Thanks.

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Transactions shipping addresses not being sent to PayPal

Thread Starter EliteGent
(@gentlemako)

4 months, 2 weeks ago

Hello there,

For the 6-month timeline, it was not waiting for a response but going back and forth about the issue itself. Please note that we have not submitted any requests outside of this forum.

Kind Regards,

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Paypal payements not loading in Safari

Thread Starter EliteGent
(@gentlemako)

5 months ago

Hello there,

Please note that we have recently noticed that the issue happen way less often and sometimes doesn’t after updating to Ios 18.

Kind Regards,

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Paypal payements not loading in Safari
Thread Starter EliteGent
(@gentlemako)

5 months, 1 week ago
Hello @inpsydekrystian,

After long weeks of trouble shootings this issue, this is the first error we received from the console error log when you try to troubleshoot from Safari on iPhone:

[Error] Fetch API cannot load https://www.paypal.com/sdk/js?client-id=Aa2KXX-fUTABg2KIcuth-IzUaBnFW48sNCREqYiurgO-GKVG1VwmTjm574msldRu1nSJYBrefeN1Gyn2&currency=USD&integration-date=2024-06-03&components=buttons,funding-eligibility,buttons,card-fields,googlepay&vault=false&commit=false&intent=capture&disable-funding=card&enable-funding=venmo,paylater due to access control checks.
onError (button.js:2:102491)

We have made a little change on the client Id to keep information private just FYI, Please let us know if this helps,

Thanks.
- This reply was modified 5 months, 1 week ago by EliteGent.

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