I purchased both the theme and the Pro plugin.
I do get a reply once a day, but not a satisfactory answer…and then to clarify, I have to wait another 24 hours to see what you said. You always respond at about midnight my time so I wait up to see your response and I respond right away…but then have to wait again ??
I’ve been trying to add an option for 4 days and have made edits to 23 files and am still having an issue with a couple of bugs. I asked if you could give me a list of files that I need to work with to cut out some time (as I have gone through more than 60 files just trying to be thourough) and the response was, QUOTE
Hi Contact,
Your both customization requirements related with few files please check file structures.
I think you know that isn’t helpful, and it has made me angry because I chose your plugin over 2 others I was looking at because it seemed more robust and offered “premium” support.