georgesupport

Hi,

Please try
1) replacing:
define (‘WP_DEBUG_LOG’, ‘wp-errors.log’);
on
define ('WP_DEBUG_LOG', dirname(__FILE__). '/wp-errors.log');
2) create wp-errors.log file manually
3) perhaps WordPress lacks file permissions. With your FTP program or through Сpanel go to the folder of your site and check the rights to the folders – 755 rights must be set, and 644 for all files.
Here is the documentation – https://codex.www.ads-software.com/Changing_File_Permissions#Shared_Hosting_with_suexec

Hi,

Could you please upgrade MPDF library on the PDF&Print settings page if you didn’t do it yet?

If the issue still exists please describe how do you add images to your site.

You can also try to use the “Full Page PDF” option. In this case, the plugin will mirror what is shown on the screen.

Hi,

We investigated the issue. Everything is correct, we made these changes. Because of minor changes we didn’t create new plugin versions.

Hi,

To solve your problem, please contact us via our Help Center or create a new post in the appropriate support forum.

Hi,

Could you please upgrade MPDF library on the PDF&Print settings page if you didn’t do it yet?
You can also try to use “Full Page PDF” option. In this case the plugin will mirror what is shown on screen.

For more convenience, you can contact our support team via our Help Center (https://support.bestwebsoft.com/) in order to receive a faster reply.

Hi,

Thank you! We will investigate the issue.