Getty Images

Hi again… we’ve released version 4.0.12 of our plugin, fixing the issue with scrolling in search results. Thanks for your patience while we sorted this out!

-Matt

Quick update – we released a new version that fixes a few things, however scrolling through search results is still not working. We’re continuing to debug.

Hi again… sorry, this is not yet resolved. But we are working on it. I’ll post an update as soon as we’ve identified the problem and have a path forward for fixing it.

-Matt at Getty Images

Hi there… yes this is most likely a problem with the plugin not being completely compatible with 5.8. We’ll check it out.

-Matt at Getty Images

Hi evedawes – it looks like you’re using our Embed images (images freely available for blogs). Is this correct?

Can you post a link to a page on your site that shows this issue? I’m not able to find any myself.

Hi again, we’ve released an updated version of the plugin (4.0.6) that contains this fix. Thanks again for the heads up.

-Matt

Thanks for notifying us, we’ll check this out.

-Matt

Thanks for the feedback! We’re not actively making feature updates to the plugin at this time, but we do keep track of feature requests like this.

I’m sure you’ve already done this… check out some of the existing image gallery/slideshow plugins available for WordPress sites. There are many options that might meet your needs today.

Thanks again,
Matt

• This reply was modified 4 years, 8 months ago by Getty Images.

Hi all,
We recently made a change to Embed that resulted in the “Invalid URL” message on all images embedded before the update. This issue was out for apx 5 days. We resolved the problem impacting previously created Embeds two days ago so you should be seeing your older Embeds again. Unfortunately, resolving the issue for the older embeds broke any Embedded images generated during that 5 period. We are currently unable to solve for both problems but feel supporting older Embeds is the priority and has lower impact.

If you have any embeds showing an “Invalid URL” message still they were likely generated in that 5 day period and will need to be regenerated to use the correct URLs.

Sorry for the confusion and extra work this has caused. Please reach out if you have more questions.

Hi @karlmann,
Glad to hear you’re up and running! Unfortunately, the featured image option is not available for Embed, only for licensed download. Embed is added to the post as an iframe which is not supported for featured images.

The link you sent is not an approved use of Embed because the iframe has been modified.
-Karissa

Hi @karlmann,
If you have the plugin installed and are editing a post, you can find the Getty Images plugin by clicking the small + sign to add a new block. The + will open a window showing available blocks. Within the blocks window you can search for Getty Images and click the Getty Images icon. That will create a Getty Images block that opens the plugin when you click Select Image.

Here’s are a few screenshots to help:
Searching for the plugin: https://drive.google.com/open?id=18VfBA9rTVMny1PV-luE0vZpR9dbVVQQ8
Getty Images block inserted and ready to launch plugin: https://drive.google.com/open?id=18VfBA9rTVMny1PV-luE0vZpR9dbVVQQ8

The plugin does support Embed so sounds like it will work perfectly for your needs.
Please reach out if you any more questions.
-Karissa

Hi @greenbergman,
Thanks for the quick response. That does make sense but I’m still unable to reproduce the issue you’re reporting. I’m wondering if you might have had a conflict with another plugin or that something might be blocking the plugin from opening properly?

Hi @greenbergman,
Sorry to hear you experienced issues related to the plugin. I’m unable to recreate any of the issues you described and am wondering if you could provide more information so we can look into this more. What version of WordPress are you using? Are you using the new Guttenberg editor or the classic editor? Also, are you signed in and downloading against a subscription or using the Embed feature? Any details you can provide would be helpful.
Thanks!

Ahhh, I understand the situation better. The plugin offers two paths, one for logged in users like yourself, and one for users who are embedding content. I misunderstood your comment earlier and thought you were embedding.

I’ll make a note of your callout and see if this is a feature we can add in the future. Definitely makes sense and would allow you to work a little faster.

Hi @robib. If you are signed into the Getty Images WordPress plugin and have credits or a subscription, the plugin displays a few different options, one of which is “Download and set as Featured Image”. Unfortunately, this isn’t available if you’re Embedding images rather than purchasing/downloading against a subscription. The Featured Image functionality requires an actual image whereas Embed is a snippet of code. Hope that helps! Let us know if you need more info.