Getty Images

Sorry for missing this one, @robib. We’ll take a look and get back to you.

This issue has been resolved.

-Matt

Hi everyone… we are aware of this issue and are working to resolve it as quickly as possible. I’ll post an update once we’ve released the fix.

-Matt

@markpack,
I’m testing with the same and can’t reproduce the issue. Did you have any luck generating the Embed code from the website?
-Karissa

Hi @markpack,
I’m sorry to hear you’re running into issues with the plugin. I can see the missing images on your site but was unable to recreate the issue on a test blog. I’m happy to troubleshoot a bit more. What version of the plugin and WordPress are you running?

We have seen issues in the past with certain themes not working well with Embed. As a quick solution to get you up and running again, you might have better success by generating the Embed code from the Getty Images website. There are two snippets available (standard and legacy) for you to try.

Thanks,
-Karissa

@jkuzma – We should have this resolved for you in the next few days. Thanks!

Hi Dan,
No, there is not at this time. The iframe contains contains Getty Images and photographer attribution that cannot be removed, among other things. This is largely what allows us to offer these images via Embed legally and for free. Support for Featured Image within WordPress is something we have talked about and may consider and look into further in the future but it’s not in the works right now. Sorry I don’t have another solution to offer up! If you are interested in licensing imagery the Featured Image functionality is supported from the plugin, as you saw in the other thread.
Hope that provides a bit more context. Let me know if you have any other questions.
-Karissa

Hi Dan,
Unfortunately, Embedded images cannot be used as featured images because of the iframe that is used to deliver those images.
-Karissa

Hi @goingfor2,
In place of the screenshot, it would be helpful to know what domains you have WordPress installed on to address the issue with the broken images in search results.
Thanks!
-Karissa

Hi @goingfor2,
We are aware of this issue and are working on addressing it. We’ve made a small change on the backend that may have addressed the issue for you. Can you take another look and let me know the issue has been resolved? If not, it would be helpful to see a screenshot of what you’re seeing in the plugin.
Thanks!
-Karissa

Hi @goingfor2,
We are aware of this issue and are working on addressing it. We’ve made a small change on the backend that may have addressed the issue for you. Can you take another look and let me know the issue has been resolved? If not, it would be helpful to see a screenshot of what you’re seeing in the plugin.
Thanks!
-Karissa

Hi Matt,
We’ve made a change on our end to allow for zerotackle.com and zerohanger.com to work as expected when searching. Can you take another look and let me know if that resolved the issue?
Thanks,
-Karissa

@assiini,
We think we’ve tied the issue back to browser language settings. We’re working on a fix on our end to be released in the next few weeks but, in the meantime, it may help to switch your browser language to English and try searching. Obviously, this is only a temporary solution and we hope to address the issue in the plugin soon.
Please give that a try and let me know if you’re getting search results.
Thanks,
-Karissa

Hi Matt,
I’m sorry that our fix didn’t address the issue. Is it possible for you to share the domain names you’re seeing this issue on?
Thanks,
-Karissa

Hi Matt,
We made a change on our end behind the scenes that should resolve the issue you’re seeing with the blank images appearing in search. Can you take a look today and let me know if you’re still having issues?
Thanks,
-Karissa