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  • Thread Starter ghaid

    (@ghaid)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://yuehlia.com
    Site address (URL): https://yuehlia.com
    WC Version: 4.5.2
    REST API Version: ? 4.5.2
    WC Blocks Version: ? 3.1.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.5.0
    Log Directory Writable: ?
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.29 (Ubuntu)
    PHP Version: 7.4.8
    PHP Post Max Size: 16 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.21
    Max Upload Size: 16 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.5.2
    WC Database Prefix: wp_
    Total Database Size: 312.19MB
    Database Data Size: 203.20MB
    Database Index Size: 108.99MB
    wp_woocommerce_sessions: Data: 4.02MB + Index: 0.11MB + Engine InnoDB
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    wp_woocommerce_order_itemmeta: Data: 6.48MB + Index: 6.97MB + Engine InnoDB
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    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_ionic_becrux_banner_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ionic_becrux_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ionic_becrux_notification_devices: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_mobile_builder: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    wp_mobile_builder_carts: Data: 41.58MB + Index: 2.52MB + Engine InnoDB
    wp_moove_activity_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mstore_checkout: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 23.19MB + Index: 3.14MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_images: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_posts: Data: 6.19MB + Index: 3.13MB + Engine InnoDB
    wp_rednao_wc_invoice: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rednao_wc_invoices_created: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_trp_original_strings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 7.14MB + Index: 5.06MB + Engine InnoDB
    wp_users: Data: 0.22MB + Index: 0.23MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.27MB + Index: 0.23MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.66MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.22MB + Index: 0.22MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.23MB + Index: 0.41MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_wfacp_stats: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 2.34MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 1.02MB + Index: 0.22MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpaie_file_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpie_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmelon_advbedit_temp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wrc_caches: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wrc_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wsal_metadata: Data: 25.56MB + Index: 45.19MB + Engine InnoDB
    wp_wsal_occurrences: Data: 1.52MB + Index: 3.02MB + Engine InnoDB
    wp_wsal_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcps_shippings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_indexable: Data: 8.52MB + Index: 4.98MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
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    wp_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 8134
    blocks: 8
    customize_changeset: 3
    language_switcher: 3
    nav_menu_item: 44
    oembed_cache: 6
    page: 22
    polylang_mo: 2
    post: 9
    postman_sent_mail: 19
    product: 1348
    product_variation: 271
    revision: 632
    shop_coupon: 60
    shop_order: 2028
    shop_order_refund: 40
    wfacp_checkout: 1
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (43) ###
    
    WP fail2ban: by Charles Lecklider – 4.3.0.8
    WooCommerce Checkout & Account Field Editor: by ThemeLocation – 1.2.4 – Installed version not tested with active version of WooCommerce 4.5.2
    Advanced Access Manager: by Vasyl Martyniuk <[email protected]> – 6.6.4
    Akismet Anti-Spam: by Automattic – 4.1.6
    Autoptimize: by Frank Goossens (futtta) – 2.7.7
    Classic Editor: by WordPress Contributors – 1.6
    Contact Form 7: by Takayuki Miyoshi – 5.2.2
    Dokan - PDF Invoice: by weDevs – 1.2.0
    Dokan: by weDevs – 3.0.9 – Installed version not tested with active version of WooCommerce 4.5.2
    Dokan Pro: by weDevs – 3.0.8 – Installed version not tested with active version of WooCommerce 4.5.2
    Elastic Email Sender: by Elastic Email Inc. – 1.1.29
    Envato Market: by Envato – 2.0.5
    Facebook for WooCommerce: by Facebook – 1.11.4 – Installed version not tested with active version of WooCommerce 4.5.2
    Jetpack by WordPress.com: by Automattic – 8.9.1
    Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.5.2
    Mstore API: by InspireUI – 2.9.5
    Nextend Social Login: by Nextendweb – 3.0.25
    No CAPTCHA reCAPTCHA for WooCommerce: by MailOptin Team – 1.2.6 – Installed version not tested with active version of WooCommerce 4.5.2
    Official Facebook Pixel: by Facebook – 2.2.0
    Perfect Brands for WooCommerce: by QuadLayers – 1.8.4 – Installed version not tested with active version of WooCommerce 4.5.2
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
    UPayments - WooCommerce: by UPayments – 1.1 – Installed version not tested with active version of WooCommerce 4.5.2
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.29
    
    User Switching: by John Blackbourn & contributors – 1.5.6
    WC Password Strength Settings: by Daniel Santoro – 2.2.0 – Installed version not tested with active version of WooCommerce 4.5.2
    WebP Converter for Media: by Mateusz Gbiorczyk – 1.4.3
    Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 1.0.55 – Installed version not tested with active version of WooCommerce 4.5.2
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.0.86 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Advanced Bulk Edit: by George Iron – 4.5 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.1
    WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.9.9
    WooCommerce Services: by Automattic – 1.24.3 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce: by Automattic – 4.5.2
    WooSidebars: by WooCommerce – 1.4.5
    Wordfence Security: by Wordfence – 7.4.11
    Yoast SEO: by Team Yoast – 15.0
    WP Activity Log Extension for WooCommerce: by WP White Security – 1.1 – Installed version not tested with active version of WooCommerce 4.5.2
    WP REST Cache: by Acato – 2020.2.2
    WP Activity Log: by WP White Security – 4.1.3.2
    WP Social Chat: by QuadLayers – 4.7.0
    WP Overnight Sidekick: by Jeremiah Prummer
    Ewout Fernhout
    Michael Kluver – 2.2.2
    
    YITH WooCommerce Wishlist: by YITH – 3.0.14
    
    ### Inactive Plugins (8) ###
    
    Bulk Delete: by Sudar – 6.0.2
    Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.5.2
    Mobile Builder: by Rnlab.io – 1.2.2
    User Role Editor: by Vladimir Garagulya – 4.56.1
    WooCommerce Multilingual: by OnTheGoSystems – 4.10.2 – Installed version not tested with active version of WooCommerce 4.5.2
    WPML Multilingual CMS: by OnTheGoSystems – 4.3.19
    WPML String Translation: by OnTheGoSystems – 3.0.14
    WPML Translation Management: by OnTheGoSystems – 2.9.11
    
    ### Must Use Plugins (1) ###
    
    WP REST Cache - Must-Use Plugin: by Richard Korthuis - Acato – 2018.2.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: KWD (KD)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 3
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #64 - /shop/
    Cart: #63 - /cart/
    Checkout: #62 - /checkout/
    My account: #61 - /my-account/
    Terms and conditions: #13253 - /delivery-policy/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.12.2
    Parent Theme Author URL: https://www.uxthemes.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-product_cat.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Canceled: 9
    Oldest: 2020-09-21 14:42:28 +0000
    Newest: 2020-10-10 09:40:39 +0000
    
    Complete: 6,542
    Oldest: 2020-09-10 06:09:20 +0000
    Newest: 2020-10-11 05:10:27 +0000
    
    Pending: 1
    Oldest: 2020-10-11 05:25:27 +0000
    Newest: 2020-10-11 05:25:27 +0000
    
    

    this is the system report
    and regarding the payment gateway we are using Upayments and cash on delivery

    Thread Starter ghaid

    (@ghaid)

    hello
    the refunding is being done manually
    this is the screenshot of the error https://snipboard.io/7IYDEr.jpg
    thank you

    Thread Starter ghaid

    (@ghaid)

    thank you

    Thread Starter ghaid

    (@ghaid)

    https://ibb.co/31hhb2N
    i want to hide the at glance and overview area from any user but the admins
    thank you

Viewing 4 replies - 1 through 4 (of 4 total)