Mohammad Ghasemi

Hello @kessyjr, sorry for the delay.

You must check the error with your Gateway Provider and contact them.

We can’t help you with this error, they must fix it for you.

Best Regards.

Dear @mandarintangerine,

The problem comes from your Username/Password is not valid.

You must contact your gateway support.

And unfortunately, the gateway does not support any API credential to retrieving the Current balance, so the status is always Active when choosing the gateway if even the username/password put wrong.

Anyway, yes, you can choose another gateway as you want.

Here is our gateways list:
https://wp-sms-pro.com/gateways

Best Regards.

Hello @lucianozanita,

You can use the plugin original translator on WordPress and another way is contacting us on [email protected]

Here is the link:
https://translate.www.ads-software.com/projects/wp-plugins/wp-sms

Best Regards.

Dear @mandarintangerine,

The problem is clear, your username and password that you’ve entered on Gateway configuration are not valid.

Best Regards.

Hello @mandarintangerine,

Please check your Outbox page and see the responses, It can help you on this process.

Best Regards.

Hello @brunostuder,

There is a problem with your Gateway Sender number configuration.

Please check this and will know what error numbers mean:

https://www.primotexto.com/api/plus/code_erreurs.asp

Best Regards.

Hello @samwelmwangi,

About the valid recipient not found error, you must check your settings on the WP-SMS > Country code and check your Outbox page will help you to what’s going on with the messages.

For the CF7, so about the admin, you can send more than one number, separate the numbers with a comma. (e.g. 10000000001,10000000002), and if you want your fields on your message template you must put the content like this:

Hello %full_name%,
Your mobile number is: %mobile_number%.

Note: Use %% Instead of [], for example: %your-mobile%.

Hello @soozedoa,

Please contact to your SMS provider (mediana) and tell them their server not respond.
After that, please send us an email on [email protected] and tell us the result.

Best Regards.

Hello @oyugi,

Please send us an email to [email protected] with screenshots if possible, thanks.

Best Regards.

Hello @sinus1111,

Please send your request to this email address: [email protected]

Best Regards.

Thank you for your energetic feedback ??

Hello @ulver85,

Please send your request on our private help center: [email protected] for checking the gateway faster.

Best Regards.

Hello @trung1n,

We will update soon the plugin to the new version, after that please once test it and tell us the result, thank you for your patient.

Best Regards.

Hello @ulver85,

This is an Aruba server error, please contact them and tell them they have this problem.

Best Regards.

Hello @bordocorap,

The first thing please check your plugin is updated with the latest version.

Also please check your browser console on the “Gateway” page from developers option, then you can check to have an error or not, then if you have error try to disable each other plugins and check the dropdown, at the end you can find what plugin have conflict.

Some times maybe theme going conflict with a plugin, if all plugins working well, then test another theme and check the result.

Best Regards.