ghenderson415

Downgrading to 13.1 works, I finally heard from Jetpack with the same instructions so I think they are finally aware.

I have it as well. It updated today to 13.4.

Hi Javier,

I am pleased to report the new update is working. Thank you so much for helping me resolve this.

Best,

Gina

Hi Javier,

I reached out to woocommerce and provided your message to them. They asked me to forward this on to you. They felt this would be helpful to you and explains the reason for my issues. Any help to resolve it on my end would be great and I hope this helps you as well.

“The developer uses DateTime to generate comparative dates. However, this does not account for the potential difference between server time, which is UTC, and site time, which in your case is not UTC. This documentation would be of use to them: https://docs.wpvip.com/technical-references/code-quality-and-best-practices/local-time/”

I appreciate your help and patience with this.

Hi Javier,

I am still having this issue. I have set my first payments to the first of the month.

For example 1st payment date September 1
I am in PST time zone and at 5pm PST (or 12am next day Universal time) on the day before the payment is due (August 31st), the plugin appears to turn off completely and I either get billed the prorated amount for the month of August, if I am set to prorate month payments, or if I turn that off it bills full amount on the 31st (after 5pm PST only) and then again on the 1st of September. I cannot find another place on my site that would allow me to fix the time zone issue which is the only thing I can figure out that is causing this anomaly. I have checked my Woocommerce payment processing times and they are correct (PST timezone). Any insight you may have would be greatly appreciated. NO one can seem to help me trouble shoot this.

Best regards