ghinamt

@nemanjat , can you please update us when the issue with “background slideshows?“will be solved???
a new version has been released but the fix of this issue is not included on it!

@ssols0supp , where to write it? please provide me with the email address or link

@miloss84 can you please update us me and @tremch1973 , once the slideshow issue solved.

Thanks

@miloss84, Thank you for your detailed response and for confirming that this is a known issue. It’s reassuring to know that your team is actively working on resolving it.

I do have a suggestion for the support team: please take the time to fully review and understand each ticket before responding. I make a concerted effort to provide detailed descriptions, include screenshots, and conduct thorough troubleshooting steps such as deactivating themes and plugins before submitting an issue. This is all done to make it easier for Elementor team to investigate and resolve the problem efficiently. A personalized and relevant response would be greatly appreciated over a generic or automated reply.

That said, I genuinely appreciate the work you and your team is doing to address this issue and your ongoing support.

Wishing you all a Happy New Year!

@tremch1973, Check the above response for your info

@tremch1973 , they are not responsing at all!! keep posting the same auto reply to all posted tickets whatever the issue are…

Please open a new topic here in the forum, titled it “background slideshow option issue”, maybe he observed it ..hope so

@miloss84, there is an issue in Shideshow background option after the latest update…
the images is not shown in the frontend even it is set and shown in the edit mode… this is only happened after the latest elementor update 3.26.x ….please to check this error..

https://www.imghippo.com/i/iTP3973ejQ.JPG


please to test the plugin’s releases well before releasing it as it caused many issues to large majority of users!!!! we are wasting time trouble shooting and posting ticketing with no response from your side “just an auto reply to all issues” !!!

@miloss84 , I have stated that I did all following steps:
1. deactivate the theme
2. deactivate all plugins
3. activate the wordpress default theme.
4. activate the plugins one by one…

the result is that the section is exist and as soon as activate elementor plugin it is disappeared from the frontend page, while in the edit mode it is exist…

I tried to disable all the new features “beat” ones…but this is not solve the issue..

please I need urgent feedback on that issue.

@sabernhardt @gappiah, there is another issue in the customizer also noticed today, that after updating WordPress to the latest version and navigating to the?Appearance > Customize?page, most tabs became unresponsive, with no action occurring upon clicking.

Steps taken to troubleshoot:

1. All plugins were deactivated in the test environment to rule out plugin conflicts.
2. Despite this, the issue persisted, confirming the issue is related to wordpress updates..

here is a screenshit:
https://www.imghippo.com/i/DAI2950QW.JPG

can you please updates on when these issues will be fixed, as I am postpone the updates of wordpress in the productions due to these multiple issues counterd.

Thank you.

Hi @threadi @janardhanjp @sabernhardt @4uglos @gappiah , Today when I checked the Media -Library
and open any media file, there is also an extra large space above the details section like this:
https://www.imghippo.com/i/hMw7905RFU.JPG


it is also appear after the last update to wordpress version 6.7

• This reply was modified 3 months, 4 weeks ago by ghinamt.

@threadi , I did deactive the plugins and used the default theme, and same issue presist..
the issue is in the hieght:100% properaty..

I have updated wordpress to 6.7.1 and still the issue exist.

Will there be a new WordPress release, in which solve this problem???

@threadi @gappiah The same issue in more than 10 websites after the updates….and as you see from above replies it is a common issue in most users..

can you please fixed this CSS issue in the soonest WordPress release as this is annoying.

Thank you…

@gappiah @threadi , today I updates the wordpress for one of my sites and this is the changes in appearance -> custamize page as you can see:

the page before updating wordpress was:
https://www.imghippo.com/i/FRmW9616B.JPG

And immediately after updating WordPress to 6.7:
https://www.imghippo.com/i/jZrG5501RKo.JPG

so there is a CSS issue after the last update for wordpress, this is another theme ” Agri theme”

@threadi , the issue has been happened till now to following website theems:
– Avada theme. ( 2 websites using this theme)
– the 7 theme/ Dream-Theme

if I try ?switching to any standard classic theme, and then activate back my original theme..noting will happen to my original site, right? please confirm so I can test this part.

@gappiah yes, I am already working in incognito window…and this issue presist in 4 website till now… only one is working fine… and all this happened after the last wordpress update

@narinderbisht thank you for sharing the code, but code you adjust this padding in the plugin next release, it will not afftect your current layout as you said that it looks fine at your screen and you gonna fixed our problem as we are using the standard “100%” screen zooming. and this issue may be accoured to other users..
so in this case you will solve the problem for all user