Ghulam Hemani

Hi,

We haven’t heard back from you in a while, so we are going to mark this thread as resolved. You can always raise a new one or continue this one if you need any further assistance.

Thank you,
Pie Register Support.

Hi,

Thank you for reaching out. We’ve checked across multiple environments and couldn’t replicate this specific issue. Can you please provide a bit more detail? Are there any other visible warnings or messages on your site?

Does this warning appear immediately after adding a shortcode? Also, could you let us know which PHP and WordPress versions you’re using?

This will help us understand and address the issue more effectively.

Thank you,
Pie Register Support.

Hi,

Your query has been addressed there, so we are going to mark this thread as resolved. You can always raise a new one or continue this one if you need any further assistance.

Thank you,
Pie Register Support

Hi,

Can you please contact us here so that our development team can further guide you and debug your environment?

Thank you,
Pie Register Support

Hi,

We haven’t heard back from you in a while, so we are going to mark this thread as resolved. You can always raise a new one or continue this one if you need any further assistance.

Thank you,
Pie Register Support

Hi,

This issue seems to be environment related and might be linked to user permissions. Can you please confirm that you’re logged in as an administrator user?

Thank you,
Pie Register Support

Hi,

We checked on our side and didn’t encounter any issues. Can you please confirm if there are any visible errors when editing the page with Elementor? If so, please share a screenshot to help us understand the issue.

Also, Something else may be conflicting with the Pie Register. Please perform a plugin conflict test by deactivating each plugin one by one to identify which one might be conflicting with the Pie Register. Also, try switching to a default WordPress theme to rule out any theme-related conflicts.

Please let us know if the issue persists.

Thank you,
Pie Register Support

Hi,

We haven’t heard back from you in a while, so we are going to mark this thread as resolved. You can always raise a new one or continue this one if you need any further assistance.

Thank you,
Pie Register Support

Hi,

We haven’t heard back from you in a while, so we are going to mark this thread as resolved. You can always raise a new one or continue this one if you need any further assistance.

Thank you,
Pie Register Support

Hi,

Apologies for the inconvenience, and thank you for bringing this to our attention. We have checked our contact form, and it is working fine now.

Regarding the visibility issue, can you please confirm if this is happening only with the dark theme? If so, Pie Register (Premium) has a theme feature. You can explore and select themes by going to Pie Register > Settings > UX > Advanced. Multiple themes are available, and you can choose one from the dropdown menu according to your preference.

Also, you can implement custom CSS to improve the visibility of field labels. Please add custom CSS code to your current theme’s style.css file, typically located at (wp-content/themes/’your-current-theme’/style.css) :

/* change Fields label color */

#pie_register .fields label {

color: white;

}

Best regards,??
Pie Register Support

Hi,

If your Invitation Code field has no label like the other fields, you will need to add the label to align it with the other fields.

Navigate to Pie Register > Manage Forms and edit your form. Scroll down to the Invitation Code field and click the pencil icon to edit it.

Add the label as shown in the screenshot, then save your form. Now, check if it aligns with the other fields.

Thank you,
Pie Register Support

Hi,

We apologize for the inconvenience. The plugin has been temporarily closed on the WordPress plugin page due to a minor security issue flagged by Wordfence.
This is not related to compatibility issues. Our team is in contact with www.ads-software.com and actively working on resolving this and ensuring compatibility with the latest version of WordPress.
We will notify you as soon as an update is available.

Thank you for your understanding and patience.
Pie Register Support

Hi,

We have addressed your query there, so we are going to mark this thread as resolved. You can always raise a new one or continue this one if you need any further assistance.

Thank you,
Pie Register Support

Hi,

Sorry for the inconvenience. We’ve fixed the issue. Can you please try again and let us know if you encounter any further problems?

Thank you,
Pie Register Support

Hi,

We have tested Pie Register in various environments, including with “Uncanny Automator,” and did not encounter any errors or broken functionality. If it’s causing issues on your end, it might be an environment-specific problem.

Our development team would like to investigate further in your environment.

Please contact us here so we can assist you.

Thank you,

Pie Register Support