GhyslainChocolatier

Thank you, barnez! Adding the code to additional headers worked great.

Permalinks are unique, btw.

Thanks, Mike! Since it appears to be unrelated to the original issue of this post, I moved the product issue to its own thread.

https://www.ads-software.com/support/topic/product-link-leads-to-wrong-product?replies=1#post-8127373

Here’s what I’m talking about with the product.

https://www.ghyslain.com/product-category/seasonal/easter/

The item at the very bottom right is “Small Sitting Chocolate Bunny Sculpture” but when you click on it, it goes to “Small Sitting Chocolate Bunny Sculpture Without Base.”

Again, thanks for walking me through that. It turns out the filter produces the same wrong results in Twenty Sixteen. So is this a WC issue?

I thought possibly I had entered something wonky in my product which was making it show up that way because, for example, I use variations for products. So a product with 2 variations will show up in both the low and high category. This particular product does not have a variation and I’ve checked all the attribute fields (sometimes they hide in there) to make sure there are no other prices entered anywhere. Still, is there something I might be missing there?

Yesterday I realized one of our products will not link to itself. We have two versions of one of our chocolate sculptures. One has BASE URL+product name, the other BASE URL + product name + extension. If you click on the thumbnail of the first one, it links to the second. If you manually type in the url of the first one, it loads the second. I have no idea what that’s all about and it could be entirely unrelated. I just thought I’d mention it in case it rings any bells.

The price filter doesn’t appear at all in Twenty Sixteen. Here is a screenshot.

https://www.ghyslain.com/wp-content/screen1.jpg

After doing more research based on your comments, it appears that the filter is a widget which was added at some point. I apologize for all the misinformation! I’m not sure how to pursue the maker of the widget but that’s my next step.

Thanks so much for all your help!

lorro,

Thanks so much for sticking with me on this.

1. The parent and child theme are from the same company. The support covers both. Also worth noting, the filter worked fine on initial install. I’m not sure when the issue started. I noticed it about 2 weeks ago. There aren’t any events/updates which I can pinpoint it to.

2 & 3. Twenty Sixteen isn’t a theme with a shop so it wouldn’t have a use for the filter. None of the three Twenty _____ themes have a store in them.

Thanks,
Heidi

Support from the theme creators said it’s not a theme issue. They advised me to check with WooCommerce support. Unfortunately, getting tossed around between all the involved parties is becoming everyday with website issues.

Thanks for your response, lorro.

I did as you suggested and the price filter doesn’t appear in the main theme. So I’m assuming it’s a feature of the child theme.

Thank you, Tara.

Thanks, Visser Labs!

michelej, I had to delete the plugin by FTP. If anyone knows of another solution when a plugin breaks everything including admin, please let me know.

Following. Waiting on a solution.

Ugh. Unfortunately I don’t think this is going to work. I wasn’t even done setting up when spam registrations started rolling in. The CleanTalk plugin I have installed to stop that doesn’t recognize Profile Builder registrations in order to filter out spam. Sad.

Thank you, Shannon! I’ll look into that.