Jay Lopez

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  • Thread Starter Jay Lopez

    (@giantpop)

    After much testing, I was able to come to a conclusion the issue is related to the database collation and charset.

    The Unicode HEX value of 5 characters fails to render, however the Unicode HEX value of 4 works.

    I did find a plugin that may be able to fix this issue by converting collation in the database: https://www.ads-software.com/plugins/database-collation-fix/

    Just leaving this here in case anyone else runs across this issue.

    I had a similar instance. A client has a GoDaddy Managed WordPress hosting package, and after the update for Jetpack, the module for toggling Protect to on wouldn’t work (mind you this was while Limited Login Attempts Reloaded which is pre-installed from GoDaddy was going wild, over 300+ attempted logins ) I got a message saying server misconfiguration contact the hosting.

    So I contacted the GoDaddy, ok Jetpack I can take a hint.

    GoDaddy said it’s a plugin conflict (which it may be, who am I to judge) so please turn off Jetpack and turn it back on. So I did, now after reconnecting to the same Jetpack account, Protect gave the same message and now Brute Force was off. Server misconfiguration error.

    Thankfully, I found your post, I rolled back to Jetpack 9.0.1 (for anyone else who may encounter this issue, just delete Jetpack, go to add Plugins > Jetpack > Advanced View > Previous Versions I ran with 9.0.1 and bada bing, bada bang I’m back cooking with gas.

    Thank you Andrew Arthur Dawson, if we ever cross paths, coffee on me.

    • This reply was modified 3 years, 8 months ago by Jay Lopez. Reason: typos
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