giovanni256

I analyzed the errors and I found that these calls are causing the error:

send_origin_headers();
nocache_headers();
wp();

What can I do?

Up.

Another stack trace, I still can’t solve this issue…

thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>2021/05/02 00:54:46 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function send_orig>Stack trace:
#0 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>2021/05/02 00:54:48 [error] 108458#108458: *444 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function send_orig>Stack trace:
#0 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>2021/05/02 00:55:01 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function send_orig>Stack trace:
#0 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>2021/05/02 00:55:03 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function send_orig>Stack trace:
#0 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>2021/05/02 00:55:08 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function wp() in />Stack trace:
#0 /var/www/mydomain.com/index.php(17): require()
#1 {main}
  thrown in /var/www/mydomain.com/wp-blog-header.php on line 16" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com, r>2021/05/02 00:55:12 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function wp() in />Stack trace:
#0 /var/www/mydomain.com/index.php(17): require()
#1 {main}
  thrown in /var/www/mydomain.com/wp-blog-header.php on line 16" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com, r>2021/05/02 00:55:16 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function send_orig>Stack trace:
#0 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>2021/05/02 00:56:23 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function send_orig>Stack trace:
#0 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>2021/05/02 00:56:27 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function nocache_h>Stack trace:
#0 /var/www/mydomain.com/wp-admin/post.php(12): require_once()
#1 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin.php on line 36" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com, r>2021/05/02 00:56:27 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function send_orig>Stack trace:
#0 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>
Stack trace:
#0 {main}
  thrown in /var/www/mydomain.com/wp-admin/admin-ajax.php on line 25" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com>2021/05/02 00:56:32 [error] 108458#108458: *441 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function wp() in />Stack trace:
#0 /var/www/mydomain.com/index.php(17): require()
#1 {main}
  thrown in /var/www/mydomain.com/wp-blog-header.php on line 16" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com, r>2021/05/02 00:58:50 [error] 108458#108458: *471 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function wp() in />Stack trace:
#0 /var/www/mydomain.com/index.php(17): require()
#1 {main}
  thrown in /var/www/mydomain.com/wp-blog-header.php on line 16" while reading response header from upstream, client: 5.77.68.225, server: mydomain.com, r>

• This reply was modified 3 years, 6 months ago by giovanni256.
• This reply was modified 3 years, 6 months ago by giovanni256.

I tried to install the same backup also in localhost, using XAMPP.
Just visiting the website 2-3 times I get this error:

Fatal error: Uncaught Error: Call to undefined function wp() in G:\xampp\apps\wordpress\htdocs\wp-blog-header.php:16 Stack trace: #0 G:\xampp\apps\wordpress\htdocs\index.php(17): require() #1 {main} thrown in G:\xampp\apps\wordpress\htdocs\wp-blog-header.php on line 16

Also this error:
Fatal error: Uncaught Error: Call to undefined function nocache_headers() in G:\xampp\apps\wordpress\htdocs\wp-admin\admin.php:36 Stack trace: #0 G:\xampp\apps\wordpress\htdocs\wp-admin\plugins.php(10): require_once() #1 {main} thrown in G:\xampp\apps\wordpress\htdocs\wp-admin\admin.php on line 36

• This reply was modified 3 years, 8 months ago by giovanni256.

I sent you an e-mail with all details that you need.

Reply by e-mail if you have all things that you need ??

So when do you think that the next version of the plugin will be released?

If you will correct this “time problem”, I can wait 1 or 2 weeks.

If you need more time, I have to adjust this problem…

Thanks, Marco.

I don’t resolved the problem but I think that there is an error in the osTicket Admin Panel…

In the osTicket Agent Panel if I reply like an Agent, I see my reply time 1 hour off. Maybe the problem is this (?)

If I can help you with the Italian translation, I’m here ??

Thanks a lot, Marco.

Now the users can see their messages with the correct time.
But the staff replies (in the page of the plugin and also in the Agent Panel of osTicket) are sent with GMT 0… even if I change the GMT in Admin Panel and in My Preferences from GMT +1 to GMT +2 (to adjust the staff replies in the ticket plugin page):

– In the osTicket Agent Panel I see the customers replies with plus 1 hour than my GMT, and the staff replies with the correct time.

– In the ticket plugin page I see the customer replies with the correct time, and the staff replies with 1 hour off.

Help me! >.<