Guess it was too soon to claim success. We had another user receive the same private ID today. This was a new registration created today, but the email with their private link was the same as the problem link from yesterday. Each user received:
https://lassiterbands.org/pdb_record/?pid=T9ZKP9H
So, perhaps instead of one parent using an recycled PID, it appears that PDB has assigned this PID to three different registrants. Any idea what could be causing this?
Thanks!