gkartikey

Hi @rosenguyen,

I know for sure that verified owners are both people with accounts and others who have purchased just using email.

And as mentioned on your website as well: https://villatheme.com/verified-buyer-badge/
-” Reviews can only be left by “verified owners”. With this option is enabled, reviews can only be left by logged in user who had purchased the products. Or left by the email address that purchased the product.”

So, I have already unchecked the user must be registered and logged in to comment, but it does not let a guest user who bought with an email address leave a review, as he/she is definitely a verified customer.

So, what’s the solution to this?

Hi,

In the guest checkout method, there is no account, but the email address is there. And if they’ve bought the products they are the verified owners, so they should be allowed to review. Is there any way to enable this? Or you can check on your end whether it works or not?

Hi @rosenguyen,

Any response to my query?

Hi @rosenguyen,

Thanks for the help.

So, you are saying that if someone used the guest checkout method, then the plugin will not auto-login for the customer?

As I’ve turned on the option of – Reviews can only be left by “verified owners,” under Woocommerce > Products > Reviews, as to prevent bots from reviewing products.

Hi @rosenguyen,

Thanks for the help.

Moreover, the auto-login link, which is created while sending a review reminder, works for guest users also?

And is the link a one-time? Or the user can open the email and again click the review now button, and the customer would be logged in.

Hi @wfphil

It fixed the issue.

Now it is not showing any errors regarding WordPress files.

Thanks for the help, you can mark the topic as resolved. ??

Hi @wfphil

Any update on this? It’s been 10 days.

Hi @wfphil,

I have ignored the files in one scan and chose the option if there any changes in the files, then notify.

They are still showing in the ignored files. So, what should I do?

• This reply was modified 4 years, 6 months ago by gkartikey.

Hi @wfphil

I’ve sent you the email using the process you specified.

Hope you find a solution to this. ??

• This reply was modified 4 years, 6 months ago by gkartikey.

Hi @wfphil

It says ‘5.4.1’.

Hi @wfphil

Do read this thread: https://www.ads-software.com/support/topic/unknown-file-in-wordpress-corescan/.

And now what to do for the solution as Wordfence is not recognizing the files?

Ok @sterndata

Thanks for the help. ??

Hi,

So, if the API is reachable then there’s some issue with Wordfence?

It says www.ads-software.com is reachable.

And I checked all the files are there in the directory on Github. So, what now?

• This reply was modified 4 years, 7 months ago by gkartikey.

Hi @sterndata

I’m not hacked I can confirm that very well. And as mentioned in the Wordfence support ticket, these files exist in WordPress 5.4 but do not exist in WordPress 5.3.2, so this might indicate that your site is not able to connect to the www.ads-software.com API, as mentioned by @wfphil.

So, you’re saying that these files are not part of WordPress 5.4? Or is there something else that I’m missing?