gKibria

Hi @pat1107,
Thanks for your interest. Our plugin does not allow the customer to choose a serial number. It automatically assigns a serial number from the available serial numbers.

If you have more questions, feel free to ask us here. You can also connect with us from our site.
Thank you.

Hey @beau6921,
Sorry that you could not find the live support section. If you head over to PluginEver at the right bottom you will find a message icon. Please connect with us from there. We appreciate your patience.
Thank you.

Hi @atomicbong
The current version of our plugin does not support custom fields. We are preparing an update and the update will support this feature. You have to wait for a while to get this feature. Thanks a lot.

Hi @celestial-petals,
Thank you for sharing the details with us. I have visited your site and found that enclosing pre tags are creating the problem. Remove the enclosing pre tags to get rid of this problem. Switch your editor from visual to text and remove them. This should be your final output.

Hi, @celestial-petals,
Did you post the shortcode properly? Sometimes there are issues with the shortcode. In Gutenberg, you should use the shortcode block to get the desired result. Our plugin does not have any comment section. I have just made one and it is working perfectly. Please share us a screenshot of the showcase page so we can understand what is wrong with it. Thanks a lot.

Dear @boyansharic,
You are always welcome. I actually have no idea about this. You may achieve your goal with some JavaScript based tool. Thanks a lot.

Dear @han2thajo,
There is no fix for this issue. It is not possible as the sorting is applied globally. You have to stick with the alphabetical order. Thank you.

Dear @boyansharic,
Sorry to inform you that our plugin can only scrap contents that loads by default. As a PHP scrapper it can not deal with contents that loads after user interaction. Thank you.

Dear @verhijden,
Adding serial numbers from the edit order section takes the number from the available serial numbers from the serial table or pool. If you only have those imported serial numbers then only those numbers will be assigned. I have checked it and the feature worked just like you are expecting. I have imported new serial numbers and added new serial numbers from the edit order section. It was working perfectly for me. Follow this link to understand the notification section more clearly.

You are welcome.

You are welcome.

Dear @verhijden,
There is a problem with the title field. The input field blends with the rest of the page, but if you click just below the title, the input field will appear. We apologize for the inconvenience.

Dear @verhijden,
The best way is to manually create a serial number for a product and then export it. The exported CSV will give you the best idea about the format and will keep you on the safe side. Thanks a lot.

Dear @wpbetsy,
We have plans to rewrite the plugin but the update will require some time. In the meantime try increasing the canvas of the category images. We are sorry for the inconvenience. Thank you.

Dear @wpbetsy,
Our plugin dynamically resizes the category images. You have to modify the images to make sure they are displayed full size. Increase the image canvas in all direction and it should take care of the problem. Thank you.