glassman_2015

Juggledad, the answer to your first question is a long story, but this is a shortened version:

This issue actually started over a month ago when the Theme had a major update. With no warning, the current users of the Theme had to rewrite all of their pages. I’ve been trying to rewrite for weeks. After the Theme’s update, the Theme’s Demo data is uploaded via WordPress Importer. For me, that resulted in a “Connection Reset” message and not being able to access WP at all. That was ultimately fixed by replacing the wp-admin and wp-includes folders with new copies, a fresh install of the theme, deletion of the child-theme, and the Theme Demo files split via WXRsplitter and uploaded via FileZilla. Afterwards, I found I could not access “Pages” or the Theme’s “Portfolio” section in my Dashboard. Doing so resulted in blank white pages. Therefore, no access to the Theme’s Demo pages. While waiting for a response from the Theme’s support, I realized I could access the Theme’s Demo pages by adding them to my menu. I could add a Demo page, see how it was set up, and then create a new page using that set up. That was working fine. The website updated and looked great. But I still couldn’t get into my Dashboard’s “Pages” and “Portfolio” sections. Then, a couple days ago I started working on the final area: the “Portfolio”. I added the “Portfolio Demo #1” page to my menu and created a new one. It worked fine. Then I tried to add the rest of the Portfolio Demo’s all at once. That’s when the problem with accessing the Dashboard Menu started. In addition, my website went to an all black screen (www.dcartglass.com). So now, from my Dashboard I can no longer access “Menu”, “Pages” or “Portfolio”.

To answer your second question – At the point when I started having the Dashboard>Menu issues, the menu was set up like this:

Home
Portfolio
Aqua Gallery
Demo Portfolio #1
About the Art
About the Artist
Contact

The last thing I did was try to add about 5-6 new demo Portfolios at once (not shown in the menu list above).

Sorry for the long explanation.

Yes, the Twenty Fifteen theme is activated and all plugins are deactivated with the same messages.

I added the following code to the wp-config.php file via Notepad++ and FileZilla:

/* INCREASING MEMORY */

define( ‘WP_MEMORY_LIMIT’, ’64M’ );

Still, the same messages appear when going to Dashboard>Appearanced>Menu. Then I upped it to 96M, then up to 200M, then up to 275M. All gave the same messages.

Should I keep increasing it until it works?

After disabling the plugins and trying Dashboard>Appearance>Menu, I get these messages:

Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 43 bytes) in /blog/wp-includes/wp-db.php on line 1981

I called Yahoo, the host, and they assured me that there are no issues with the memory on their end.

Any other suggestions?

Okay, as soon as I deactivate all the plugins I get these messages:

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Warning: Cannot modify header information – headers already sent by (output started at /blog/wp-includes/functions.php:3495) in /blog/wp-includes/pluggable.php on line 1178

But, after checking, all the plugins do deactivate. Then, with the plugins deactivated, I go to Dashboard>Appearance>Menu and get these messages:

Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 43 bytes) in /blog/wp-includes/wp-db.php on line 1981

I called Yahoo support and they say there is no problem with the memory on their end.

Reactivating the plugins gives me these messages right away:

Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Warning: Cannot modify header information – headers already sent by (output started at /blog/wp-includes/functions.php:3378) in /blog/wp-includes/option.php on line 748

Warning: Cannot modify header information – headers already sent by (output started at /blog/wp-includes/functions.php:3378) in /blog/wp-includes/option.php on line 749

After reactivating the plugins, I go back to Dashboard>Appearance>Menu and get these messages:

Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /blog/wp-includes/wp-db.php on line 1981

Again, I called Yahoo support and they assured me that there is nothing wrong with the memory.

Any suggestions?

Okay, I enabled debugging and got the following error messages when trying to access Dashboard>Appearance>Menu:

Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in /blog/wp-includes/functions.php on line 3495

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /blog/wp-includes/wp-db.php on line 1981

This is Greek to me. Any suggestions?

Thanks for your reply. Yes, I tried what you suggested and there is no change. I still get a white screen when trying to access Menu and Pages.

Sorry, I spoke too soon! I just re-checked, and now have access to my WP dashboard. Yes! Now I can re-start the re-building of my site. Hopefully, I won’t fall back into the same loop.

Thank you SO MUCH for your help!

Okay, I deleted wp-admin and wp-includes, downloaded a fresh copy of WP, extracted and uploaded new wp-admin and wp-includes folders. Unfortunately, I still get the same error message and cannot access the WP dashboard. Btw, I also cleared all cookies and cache.

Any other suggestions? Much thanks.

Sorry, I’m not sure I understand how to temporarily change the permalinks without having access to the WP dashboard. Can you elaborate?

In the meantime, I searched for the .htaccess file via the host (Yahoo) file manager as you suggested, but I didn’t find it. I also called Yahoo Tech support who confirmed it wasn’t there. They also said they don’t have any apps to let me see or change the .htaccess file. At this point, should I use Notepad++ to create a new one (using the code you supplied above) and then upload it via FileZilla?

Again, thank you so much for your help. Sorry if I’m asking dumb questions, I’m fairly new at WP.

I enabled hidden files in FileZilla (Server>Force Showing Hidden Files), but I can’t seem to find the .htaccess file. Any suggestions?

Okay, I changed the folder name back to “wp-cache”. But now I’m getting these error messages:

Notice: get_settings is deprecated since version 2.1! Use get_option() instead. in /blog/wp-includes/functions.php on line 3378

Warning: Cannot modify header information – headers already sent by (output started at /blog/wp-includes/functions.php:3378) in /blog/wp-includes/pluggable.php on line 1178

Your advice would be greatly appreciated.

Thanks so much for your quick response!

Looking under “/blog/wp-content/plugins”, I see a “wp-cacheold” folder (without the dash). There doesn’t seem to be a “wp-cache” folder. Would changing “wp-cacheold” to “wp-cache-old” produce the same results?