glazergallery

That is not my experience. It’s still working well on my website — in fact I used it on several product pages yesterday and I checked today and my Simple Product Admin Notes are all right where I expect them to be. My Woocommerce plugin is completely up to date and the General tab in Product Data is still there — it’s also where you enter Prices. I’d attach a screenshot if I could, but this forum doesn’t allow for that.

Maybe the problem for you is that you are using a grouped product type? See https://awhitepixel.com/blog/woocommerce-product-data-custom-fields-tabs/ “Keep in mind that tab visibility differs depending on product type. For example, “General” tab gets removed when you switch to a grouped product type. So not only should you consider where your custom fields logically fits in, but you need to consider a panel that is visible for all your desired product types.”

• This reply was modified 2 years, 9 months ago by glazergallery. Reason: Found more info that could be helpful

@gabrielfuentes I just did as you requested, even though that GitHub thread is also marked as “Closed” and has been since December. Did you know that? I see other people have been adding to it, and I just did, too, but how do you know if anyone monitoring it who is in a position to fix the bug?

I posted this issue on Jan. 25th, too.

@m155y5 replied and said: This is an issue that was reported here (https://github.com/woocommerce/woocommerce/issues/28557). It is a WordPress Core issue. You can follow it here: https://core.trac.www.ads-software.com/ticket/52038. The fix is planned to be released in WordPress 5.6.1.

However, I have updated to WordPress 5.6.1 and the issue is still occurring.

Thank you — good to know that a fix is in the works.

Rashed and Riann,

It worked! Thank you so much for your help!

–Helen

Thank you, Rashed! I am eager to try this. One question: where the code says “HERE define your product category” would I put the slug? That is, “press-clippings-exhibitions”?

Thanks,
Helen

I contacted the host and the tech there was able to help. Storage and plugins were not causing the issue. The problem was that debugging was turned on in wp-config.php. Changing the line < define(‘WP_DEBUG’, true); > from true to false fixed the issue. Why that should matter in terms of making it impossible to add more Categories seemed strange to the tech, but it worked, and I can once again add categories again without the whole site turning solid black. He did say that as a rule it is the best practice to have debug set to true only when actively debugging the site. On the other hand, it’s been set to “true” since July 2017 according to my records, so why it suddenly started acting up just two weeks ago, when no additional plugins or major changes were otherwise made, except for updating WooCommerce to 4.4, is puzzling.

–HG–

Sorry. Honestly I didn’t know that and meant no harm. It was friendly in tone and not harassing. But won’t happen again now that I know. I hope someone does reply with a fix from the WooCommerce team. Which products would qualify me to get support for that issue?

• This reply was modified 4 years, 7 months ago by glazergallery.

### WordPress Environment ###

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Site address (URL): https://www.georgeglazer.com/wpmain
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Complete: 180
Oldest: 2020-07-06 17:01:18 -0400
Newest: 2020-08-04 04:32:50 -0400

Hi Phillip — I already asked one of the developers of my theme (SiteOrigin, the theme is Vantage) before posting this and after some conversing back and forth, he said the arrow behavior I describe was the default behavior of WooCommerce — which it must be, because as I said, it’s right there in the Storefront demo. So if you are saying you could give me the code that would keep the arrows on all the time in Storefront, I’ll take all backup precautions prior to trying it out with my theme, and if it causes a conflict, I know how to delete the code from style.css or function.php or whatever is involved. I know how to modify a Child Theme and will accept the code with the caveat that I need to be prepared for a potential conflict if I’m not using Storefront. But I’d like to give it a try.

I really do think it is a problematic feature of WooCommerce. I can’t think of any reason it would be desirable to turn off arrows in a lightbox for numerous images.

• This reply was modified 5 years, 7 months ago by glazergallery.

@m155y5: The behavior I described has nothing to do with Photoswipe: it’s the default behavior of WooCommerce. Don’t believe me? Go to the Storefront demo! https://themes.woocommerce.com/storefront/product/build-your-dslr/#camera-body

And as far as we’re concerned, a highly problematic default, which we have observed confuses people. We want the arrows to stay on all the time, even if the mouse is not moved. I suppose since you were in such a rush to prematurely declare this “resolved” you might ignore this, but I want anyone else who reads this thread to know you did not address the issue, nor take the trouble to really understand the problem in the first place.

• This reply was modified 5 years, 7 months ago by glazergallery.
• This reply was modified 5 years, 7 months ago by glazergallery.
• This reply was modified 5 years, 7 months ago by glazergallery.
• This reply was modified 5 years, 7 months ago by glazergallery.
• This reply was modified 5 years, 7 months ago by glazergallery.
• This reply was modified 5 years, 7 months ago by glazergallery.

After investigating further I have inquired of the makers of our theme and they said that while it is true that I did not install the Photoswipe plugin, it is a hidden part of theme.

Wait, what?! I am NOT using the Photoswipe plugin! I’ve never even heard of it. Please explain. How can you mark this thread as resolved? If you’re supposed to be a “Happiness Engineer” you have distinctly missed the mark.

• This reply was modified 5 years, 7 months ago by glazergallery.
• This reply was modified 5 years, 7 months ago by glazergallery.

They are most definitely not on at all times. They fade out after a few seconds, whether the mouse is in the browser window or moved off the browser window. And we don’t want that.

Thanks for fixing this! Sounds better now.