glowlogixsupport

Hey @msteidl

We have thoroughly investigated the issue you reported and confirmed that there is no problem with the plugin itself. To resolve the matter, you simply need to enable the “Admin can edit profile” option in the settings. Once activated, everything should function as expected.

Please refer to the attached screenshot for guidance on locating this option.

https://ibb.co/RN7QQ7y

Let us know if you need any further assistance!

Regards,

Hi Michaela,

Thank you for your message, and I’m sorry to hear that you are still facing this issue. To help us investigate this issue further, could you please share your website access details with us at [email protected]? This will allow us to look deeper and fix it for you.

We appreciate your cooperation and look forward to resolving this as soon as possible.

Regards,

Hi Michaela,

Thank you for reaching out! We’ve investigated the issue with the [wpfep] shortcode on the edit profile page, and I’m happy to report that it has been fixed.

Please try refreshing the page, and you should now see the content displaying correctly. If you encounter any further issues or have any other questions, feel free to let me know!

Best regards,

Hi @keengamer ,

Thank you for bringing this to our attention. We’re happy to inform you that this issue has been resolved in the latest release of the plugin. Please update to the newest version, and the notification should no longer persist. We appreciate your patience and support!

Best regards,
Glowlogix