GoDaddy

Kitlad,

What is the affected site? I’d like to have my team take another look.

Kindly,

Colby

Kitlad,

Sorry to hear about your experience. Do you experience the same uploading issues from a different internet connection or is it slow everywhere for you? Do you have a open ticket number I can reference and look into further for you?

-Colby
GoDaddy Social

Loki180 – Are you on managed WordPress or did you manually install yourself? What is the affected domain?

Kindly,

Colby
GoDaddy Social

Give support a chat or ring. They can see what’s going on. But if your DNS (not just the nameservers but also your A Record is to our hosting IP, etc). is to us and the domain is mapped to the directory you installed WP on then you should see your WP site when going to the domain and be able to login to edit, post, upload new themes etc.

Kindly,

Colby

Have you updated the domains DNS to point to your new hosting account and not WordPress.com?

Kindly,

Colby
GoDaddy Social

Hey Alex,

Thanks for posting your issue. I have addressed this with my product team and they have confirmed this is indeed an known issue with our staging. We are adding this to our roadmap to be addressed and fixed. Appreciate your business!

Kindly,

Colby
GoDaddy Social

Hey Brandon,

Good idea! I’m also touching base with a few others over Twitter about this. I’ll also be checking for updates on this discussion for a while to be sure all is well.

^Chris

Hey Brandon,

I got word from our techs that their test sites started connecting without any issue with Jetpack. At least one other user I was speaking with over Twitter confirmed working from their end as well.

I’m suggesting anyone else whose recently been seeing this error try clearing the browser cache and retesting. Let me know if there’s any change.

^Chris

Hey Brandon,

Definitely sounds like some progress was made, but the techs confirmed there some more work needed to narrow down the source. Continuing to work on it as diligently as they can. I’ll try to keep you posted as well.

^Chris

Hey Brandon,

I’m from the Social Media support team. Wanted to follow up on the email correspondence you’ve been having with our host team. Can you follow us on Twitter @GoDaddyHelp and send us a DM with the ticket number you had open? I can get you status update as soon as possible.

^Chris

@monika G – We agree with @nguoinhotuol Gravatar.com works great ?? ^Colby

@faizanasad1 Still having issues? If so let us know where you’re at currently and we can assist! ^Colby

Thanks @rbs250 – Will have our teams check that out and reply to you again with an update. ^Colby

@rbs250 – Our hosting team has sent you an email, in follow up to the phone call. They fixed one issue and provided suggestions on resolving the second. Please let us know if you continue to see issues after following the provided steps. ^Colby

Thank you ?? Will get back to you as soon as I have all the info researched and looked at. Might not be until later tonight or tomorrow.

Kindly,

Colby